I really liked the JAL SKY SUITE and JAL service that much, despite a 2-3-2 layout, it was hands-down the most comfortable and spacious business class I’ve ever flown. I haven’t flown Cathay’s new business product yet, but in my opinion this beats out their old business as well as Singapore’s current business offering (hard product). I originally opted for an aisle, but after reading some reviews, decided to go for the window seat which was extremely private thanks to the divider screen yet still maintains a direct aisle path. I’m really happy that I choose the JAL SKY SUITE over ANA’s staggered business which is a standard business product on many airlines.
This is the final part of a six part trip report from my travels to Japan:
- Admirals Club Dallas/Fort Worth (DFW) Terminal D
- American Airlines First Class Dallas (DFW) – Tokyo (NRT) on a 777-200
- Hyatt Regency Tokyo
- Hilton Tokyo
- JAL SAKURA LOUNGE Tokyo (NRT)
- JAL SKY SUITE Business Class Tokyo (NRT) – New York (JFK) on a 777-300ER – My new favorite business class?
Upon boarding view – pillow, duvet, slippers, PJ sweater top, Panasonic noise canceling headphones. The PJ top is not yours to keep and is washed after you use it.
Even though they were closed, the flight attendants lightly touched each overhead compartment to ensure they were fully shut…
OK, let’s start with everyone’s biggest concern with JAL’s SKY SUITE business class – the 2-3-2 layout and being “too close to your neighbor”. This couldn’t be further from the truth. I loved my spacious window seat with a direct aisle access cut-out and large 23 inch TV (same as in First). The suite set-up reminded me of similar first class set-ups on several airlines. Forget about being too close, you have a ton of privacy (even in the window seat). In fact, if you don’t like the privacy you might even get a little claustrophobic…but I loved it.
I had window seat 12A and my neighbor was in 12C, here’s how it looked from my vantage point:
You can see that with the privacy screen up (for takeoff) my neighbor was right there and you can even see her book in the second photo…granted a little strange at first. Here’s the view from in front of our row – my seat is the unoccupied window seat:
A few more 777 cabin pics to provide perspective:
Later in the post you’ll see that when it was time to use the bed, the suite became even more private.
JAL now with 2 JFK flights per day, in-flight Wifi and pricing…
These pictures don’t do justice to the clarity of both the 23″ LCD tv and the companion MAGIC-V remote. The remote allows multiple functions including browsing the media titles, reading news (updated throughout the flight), playing games, listening to music, shopping, viewing the flight path and maps, ordering food, and of course controlling your TV. Crisp as a new iPad and you could zoom in and out on the remote using common gestures. I caught multiple movies on this flight: Gravity, Escape Plan, Jobs, and Captain Phillips.
Outlet, USB input, and TV connectors / seat controls:
Most comfortable headphones ever, these felt great – soft, comfortable, and noise canceling…
JAL BEDD – “A luxurious flying restaurant in the Sky”. Essentially you order your first meal from an extensive menu (multiple chefs create their own dishes that you can choose from – Western and Japanese). You can then order multiple snacks with your remote throughout the flight up to two hours before landing (orders were accepted on our flight up to 45 minutes before landing). You can also order water, juices, cocktails, coffee, tea, and dessert from your remote.
Instead of bread that’s normally reheated and hard, the JAL selections were soft and fresh. Also interesting to note, there were three separate flight attendants assisting with meal service just in my business sub-section. Look how perfectly cooked the steak is…medium rare in-flight! Related – Trip Report – SWISS Business JFK-Zurich(ZRH) A330 – Best Fillet In-Flight?
Hmm…I didn’t realize how many snacks I ordered from the convenience of my seat until I went through the pictures in preparation for this report. I guess I got very hungry! Note the out of stock message that appears if you select something which is no longer available.
Time for some sleep…fully flat, extremely comfortable with a great duvet and pillow:
A note on the amazing service – there was always a flight attendant walking the aisles. In fact, since I was up and not sleeping, they constantly kept asking me if I needed anything. At one point during the flight I asked a flight attendant in the galley for an additional bottle of water upon walking back from the bathroom. I asked “Do you need my seat number?” and received the response “I know your seat Mr. Adam”!
Sky Gallery, magazines, and more snacks…
I really do think this is my favorite business class flight…and I’ve flown almost all the major carriers in business. Again, I loved the privacy and the roominess of my suite, the huge tv, touchscreen food and snack ordering, and of course the amazing service. Needless to say, JAL’s SKY SUITE was 100x better than AA’s soft and hard First Class product on the outbound (and even cost fewer miles). It was also much nicer than my last JAL business trip in 2010 with their SHELL FLAT (not really flat) NEO product. For those of you looking to book your own flight, note that this was a 777. JAL currently operates one 777 and one 787 (completely different cabin and not as nice in my opinion) per day to JFK.
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A few business class trip reports:
- Emirates A380 Business – JFK-Dubai Trip Report
- Singapore Airlines Trip Report – Newark to Singapore Business Class – The World’s Longest Flight
- Trip Report – SWISS Business JFK-Zurich(ZRH) A330 – Best Fillet In-Flight?
- Trip Report – Austrian Airlines JFK-Vienna in the New Business Class – B777-200
- Alitalia B777-200ER New Magnifica Business Class FCO-JFK
- Alitalia A330 Trip Report JFK-Rome (FCO) – Very Impressed – Lie-Flat & Excellent Food in Magnifica Business Class
- Virgin Atlantic Upper Class Newark (EWR)- London Heathrow (LHR) on Delta SkyMiles!
- Trip Report – Delta Atlanta (ATL) – Johannesburg (JNB) – BusinessElite B777-200LR – DeltaAssist Saves the Day!
- Trip Report – Delta BusinessElite 767-300ER JFK-PRG (Prague)
- Trip Report – Delta Airlines BusinessElite 767-400ER London (LHR) – New York (JFK)
- Trip Report – Delta BusinessElite JFK – Rome (FCO) B767-300
- Trip Report – KLM Business Class 747-400 JFK-AMS
- SQ First Journey to Bali Begins…with UA BusinessFirst 767-300. I’m Impressed!
…or maybe you’re just into First – 3 Extravagant Flights You’ll Never Be Able to Afford…Unless You Have Miles with full reviews