Trip Report & Hotel Review – W Bangkok – WOW!

This is part five of a thirteen part trip report from my third and most recent trip back to Thailand and includes my stay at the W Bangkok which opened in December 2012. 

 

The W Bangkok may be two years old, but it still felt brand new to me and service was top notch. As a platinum, I was upgraded from my prepaid $99 Spectacular Room to a corner Spectacular Room (the hotel was sold out, otherwise I’m confident I would have received a suite).

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The lobby bar on Fridays and Saturdays is hopping and as a Platinum you’ll receive two drink tickets upon check-in!

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Up to the corner spectacular room…

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Pretty cool tablet to control everything in my room at the W Bangkok, from lighting to A/C and messaging. I’ve had other recent stays at W hotels, but they’ve been a bit older than this one which opened in December 2012 and had no tablets. Tablets are by Archos…

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The bathroom is part of the bedroom, separated only by a curtain. Here’s the positive – the shower pressure was probably the strongest I’ve ever experienced at any hotel, awesome! The negative – without a change in the level of flooring, there is going to be flooding…and it will happen fast, especially with the power of the shower (see the pics below). Essentially, I would call the front desk to clean up the flooded bathroom each time I left the room.

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So just how great was the service at this hotel? Here are a few examples:

  • If you are taking a taxi, the doorman actually sits in the passenger seat and speaks to the driver in Thai, ensuring he turns on the meter and knows exactly where to go…no misunderstandings.
  • Similarly, the concierge had some amazing local restaurant recommendations for us. She too came outside and sat in the taxi with the doorman, both of them instructing the taxi driver exactly where to head.
  • I had a 4pm late check out which they pushed back to 7pm for me. My flight wasn’t until midnight and so at 7pm they called and asked if I wanted to stay longer. I did but they needed the room, so someone came up with a key to another room where I could shower and store my luggage.  Wow!

The food and drinks at the pool are overpriced but sometimes you just want to relax….oh and there’s underwater music which reminded me of some of the first motels/hotels I stayed at on our family vacations to Cape Cod or Disney World back in the day!

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  1. Why are W’s so impractical (the whole shower/floor getting wet thing) … it really irks me and is a reason I never stay with them.

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