Forget the $50-$200 voucher for non functioning in-flight entertainment…how about a $5 million lawsuit! On a flight from San Juan, Puerto Rico (SJU) to Newark (EWR), passenger Cary David paid $7.99 for DirecTV seat-back access but claims it only worked during the final few moments of the flight.
According to Yahoo (thanks Mark for sharing), United is claiming that they make it very clear that their live tv service only works over the continental US:
“On our DirecTV-equipped planes, we clearly inform our passengers in writing on the screen before they confirm their purchase that Live DirecTV programming is not available while the aircraft is outside of the continental United States,” said a spokesperson from United Airlines. “And that Wi-Fi service is available over the continental U.S.” Since they were not flying over the U.S., United is asking that the suit be thrown out.
The lawsuit was filed on behalf of “any person who used the DirectTV system since January 1, 2012 during a flight that flew outside of the continental United States or over water”.