American finished behind Delta, United, and Southwest in on-time performance during the busy summer travel period and pilots at the airline are concerned that it could get worse on Saturday. The airline will transition to a single flight operating system (FOS) on October 1st. The Chicago Business Journal explains that the AA and US fleets will operate as a single fleet at that time. Compared to the 300K hours invested in the integration of reservation systems and loyalty programs, this project encompassed an astounding 800K hours. The paper quoted the APA:
The pilots union is concerned that the crew scheduling team at AA headquarters has been making numerous errors in recent weeks and months that have been a factor in the airline’s disappointing on-time performance. In a memo, APA President Capt. Dan Carey maintained that “these errors have contributed to the significant increase in operational disruptions, compensation discrepancies, and fatigue events we’ve seen in recent months.” AA President and former Chief Operating Officer Robert Isom, told pilots in a town hall meeting recently that the carrier “over-scheduled” this summer, resulting in AA’s weak on-time performance relative to AA’s major domestic competitors.
AA says they expect the transition on Saturday to be successful. Check out the full article here.