In the age of multiple redundant systems, back-up generators, off-site backups, cloud storage, and underground military grade data centers, Delta’s excuse that a “power outage” caused their August incident probably should have been questioned from the get-go. In fact, Georgia Power immediately disputed Delta’s report and told the AP that it was Delta’s equipment not the power grid.
Well, Observer has a very interesting article on the incident:
DEBKA, a Middle East and counter terror report based in Israel, suggested that Delta was crippled because of a cyber attack. A more likely scenario: malware was inserted into Delta computers months ago. Then, on command, the spyware shut down Delta’s computers and blocked emergency protocols from automatically kicking in to protect the company. Without a safety plan in action, there was no way for Delta to function. They could not even do something as simple as hand write boarding passes because they could not confirm seats.
Delta responded to the Observer and noted that the outage definitely was not an attack.
Check out their full article here.