I think just about every blogger has reviewed the uber luxurious Park Hyatt Tokyo, but what about the Hyatt Regency Tokyo just a short five minute walk down the street? If using points, the Regency is only a category 3 property while the Park Hyatt is a category 7 hotel.  Now, just to be clear there is no comparison, the Park Hyatt will impress you and even if you are staying at the Regency you should definitely take a trip over to the New York Bar at the Park Hyatt. However, the Hyatt Regency is a really nice hotel in the same location (Shinjuku) and can save you lots of points and $…

This is part three of a six part trip report from my travels to Japan:

The lobby and check-in – As a Diamond member I was upgraded to a Regency Club room, no suites were available (and I checked online…though that’s usually more of an SPG problem) and the hotel was basically sold out.

Grand Hyatt Tokyo76 Grand Hyatt Tokyo77 Grand Hyatt Tokyo78 Grand Hyatt Tokyo83 Grand Hyatt Tokyo82 Grand Hyatt Tokyo81 Grand Hyatt Tokyo84 Grand Hyatt Tokyo18 Grand Hyatt Tokyo17 Grand Hyatt Tokyo15 Grand Hyatt Tokyo14

The room… great views of the skyline and park below, modern amenities, bedside controls for the blackout curtains and lights, and lots of convenient outlets. Oh and the bed was very comfortable!

Grand Hyatt Tokyo42 Grand Hyatt Tokyo38 Grand Hyatt Tokyo44 Grand Hyatt Tokyo40 Grand Hyatt Tokyo32 Grand Hyatt Tokyo31 Grand Hyatt Tokyo45 Grand Hyatt Tokyo37 Grand Hyatt Tokyo34 Grand Hyatt Tokyo30Grand Hyatt Tokyo39Grand Hyatt Tokyo41

OK – what you are looking at is a mini wireless router. The hotel has no wifi, but they provide these small wireless routers to create your own connection in your room. It’s a bit inconvenient at first (waiting for someone to bring it up to your room and then setting it up), though once set up the signal is fantastic as its your own private wifi network!

Grand Hyatt Tokyo35  Grand Hyatt Tokyo36

Bathroom…

Grand Hyatt Tokyo50 Grand Hyatt Tokyo49 Grand Hyatt Tokyo48 Grand Hyatt Tokyo51 Grand Hyatt Tokyo52 Grand Hyatt Tokyo46 Grand Hyatt Tokyo47

The lounge (extremely large with multiple rooms and seating areas) had a really nice breakfast in the morning and appetizers and cocktails in the evenings… The service was as one would expect in an Asian hotel, extremely attentive and helpful.  PS – I love salads in the morning in Asia!

Grand Hyatt Tokyo55 Grand Hyatt Tokyo56 Grand Hyatt Tokyo57 Grand Hyatt Tokyo58 Grand Hyatt Tokyo59 Grand Hyatt Tokyo60 Grand Hyatt Tokyo61 Grand Hyatt Tokyo62 Grand Hyatt Tokyo63 Grand Hyatt Tokyo71 Grand Hyatt Tokyo69 Grand Hyatt Tokyo68 Grand Hyatt Tokyo70 Grand Hyatt Tokyo67 Grand Hyatt Tokyo66 Grand Hyatt Tokyo65 Grand Hyatt Tokyo64 Grand Hyatt Tokyo04 Grand Hyatt Tokyo03 Grand Hyatt Tokyo02 Grand Hyatt Tokyo05 Grand Hyatt Tokyo06 Grand Hyatt Tokyo07 Grand Hyatt Tokyo08 Grand Hyatt Tokyo09 Grand Hyatt Tokyo11 Grand Hyatt Tokyo01 Grand Hyatt Tokyo20 Grand Hyatt Tokyo19 Grand Hyatt Tokyo29 Grand Hyatt Tokyo28 Grand Hyatt Tokyo27 Grand Hyatt Tokyo26 Grand Hyatt Tokyo25 Grand Hyatt Tokyo23 Grand Hyatt Tokyo24 Grand Hyatt Tokyo22 Grand Hyatt Tokyo12 Grand Hyatt Tokyo21

There’s a complimentary shuttle service to and from Shinjuku station which is great for simply getting closer to the restaurants, shops, malls and pubs that surround the station or for catching local or long distance transport. The hotel also offers complimentary shoe shine. Laundry is for a fee, but I absolutely love how each item is individually wrapped at many hotels in Japan.

Grand Hyatt Tokyo75Grand Hyatt Tokyo54Grand Hyatt Tokyo43

Look at those amazing views of Mt. Fuji on a clear day from my room.

Grand Hyatt Tokyo72 Grand Hyatt Tokyo74 Grand Hyatt Tokyo73 Grand Hyatt Tokyo80 Grand Hyatt Tokyo79

With great service, a central Shinjuku location, an amazingly comfortable bed, and a great lounge, I’d certainly recommend the Hyatt Regency. …Especially with points rates of 12,000 per night and pay rates that are normally much lower than other luxury hotels in the area.

Up next, a review of the Hilton Tokyo located just across the street.

Posted by Adam | 7 Comments

It’s hotel promo reminder time! Check out the rundown of the numerous Q1 promos that have been released across all the major hotel brands:

Hyatt – Endless Possibilities Promotion  -

Hyatt Q1 Promo 2014

Choose Free Nights - Earn a free night at any Category 1-4 Hyatt hotel after you stay five eligible nights. Enjoy 4 free nights (valid through July 31, 2014) after you stay 20 nights. Register for free nights hereOR

Choose Bonus Points - Earn 5,000 bonus points after your first five nights, and then more for every additional five nights, up to 50,000 bonus points. Register for bonus points here.

Hyatt Endless Possiblities Q1 2013

Things to Remember:

  • Once you’re registered, you CANNOT switch your selection. Now, all stays will count towards the promotion retroactively which means it might be smartest to WAIT to register until you figure out your travel plans. The total nights you plan to spend in Hyatt properties during the promotion will help you determine which choice is better. If you’re saying just a few nights, the free nights seems like the better option, but obviously plot out what works best for you. JUST REMEMBER to register by the March 31st deadline…bullet two below
  • You need to register for your choice by March 31st
  • Eligible stays are from January 15th – April 30th at any Hyatt hotel brand worldwide

Starwood – Bring on the Earnings Promotion 

SPG Bring on the Earnings Q1 2014 Promo

Earn 2,500 bonus Starpoints for every five eligible nights you stay from January 5 through April 30, 2014 — up to 10,000 bonus Starpoints and 20 eligible nights. Plus, get an additional 5,000 bonus Starpoints when you hit 25 eligible nights, for a total of 15,000 bonus Starpoints.

Things to Remember:

  • You must register by February 28, 2014
  • Earn on all eligible stays at any of the hotels and resorts in the SPG program. No exclusions
  • Eligible stays dates are January 5 – April 30, 2014

Marriott MegaBonus – 

Marriott MegaBonus Q1 2014

Multiple different offers, log in here for your personal offer. I received “earn a free night (category 1-5) after 2 stays, up to 2 free nights.” However, other reported offers include the same as mine above but the free night is only for a category 1-property, earn 35,000 points after 20 nights and another 15,000 bonus points after 25 nights up to 50,000 points, and earn 25,000 points after 15 nights and another 15,000 bonus points after 20 nights up to 40,000 bonus points, and earn 35,000 points after 20 nights plus an additional 2,000 bonus points after each additional night  – up to 55,000 points. Also see - Marriott 1 Free Night After 2 Stays, Stackable w/ MegaBonus!

Things to Remember:

  • You must register by March 31, 2014 but all stays during the promotion period prior to registration will count towards the bonus
  • You must stay between February 1 – April 30, 2014
  • Eligible stays dates are January 5 – April 30, 2014

IHG (Priority Club) – The Big Win -

IHG The Big Win

The Big Win  is an expansion of the original “The Big Win” which provides customized offers to win points or airline miles. Registration is already open at The Big Win dedicated site and provides points or miles for any IHG hotel stay between January 1st and April 30th. For this one, you must register PRIOR to your stays but registration will remain open until the promotion ends.

Hilton HHonors More Nights, More Points -

Hilton HHonors More Nights More Points Q1 2014 Promo

Stay two nights and get double points, stay three nights and get triple points, stay four nights and earn quadruple points for your stay.

Things to Remember:

  • The offer is valid for stays completed between October 10, 2013 and January 31, 2014 at any participating hotel or resort in the Hilton HHonors portfolio (click here for hotels who have chosen to not participate).
  • You must register prior to your stay in order to earn the bonus points, no retroactive credit!

Club Carlson – Stay 3 Nights. Get 1 Free. -

Club Carlson Q1 Promo

Stay 3 nights between January 6, 2014 and April 13, 2014 at any of the participating hotels worldwide to earn 38,000 bonus points (1 free night).

Things to Remember:

  • Only one bonus per member will be awarded.
  • Stays or nights paid for using Points + Cash are not eligible for this Promotion.
  • Members only need to register once, but registration must be received before checkout of the first Eligible Stay to qualify.

Best Western Rewards - 1,500 and 1,000 Online Booking Bonus Promos -

Best Western Q1 2014 Online Booking Promo

Best Western Ride Rewards members who register for the promotion PRIOR to their stay and book a qualifying reservation online will receive 1,500 bonus points per stay before February 2nd, 2014. OR register PRIOR to booking a qualifying rate on bestwestern.com and receive 1,000 bonus points per stay before February 2nd, 2014. Elite members get 500 more bonus points per stay. Use the 1.5K and 1K links above.

Expedia - $25 off your next mobile booking - Save $25 on your first hotel booking on the Expedia app of $100 or more. Book by 3/31/14 Coupon Code: MOBILE25

Expedia

Posted by Adam | One Comment

Two weeks ago I blogged about how my speculative reservations made just hours before the Hyatt devaluations on January 6th were somehow re-processed on the 18th at the new category 7 pricing of 30,000 per night. Hyatt quickly responded that this was unintentionally done for some members and that any guest with an award that was repriced should contact guest relations for assistance.  I finally had a chance to do just that and found it interesting how the points were re-deposited. They were put back in my account as a bonus. Interesting…since these are speculative that means that I would most likely receive the full 30,000 back as well if I cancel the reservation, essentially allowing me to make date changes at the old rates past February 15th. Now I’m wishing I made some more speculative bookings!

Screen Shot 2014-01-24 at 6.53.49 PM

Hyatt

Posted by Adam | 2 Comments

Hyatt has responded to my post - Hyatt Devalues My Pre-Devaluation Award Post Booking! Rebooks at New Categ. 7…, in which a reservation booked prior to the devaluation was rebooked unbeknownst to me at the new category 7 rates. It made me wonder what this would mean for changes to existing reservations that are supposed to be allowed at the old rates until Febraruy 15th, would those be a struggle as well.  Well, here is Hyatt’s comment responding to both concerns:

Hello from Hyatt Gold Passport,

Any reservations made prior to January 7th will be using the previous award chart. You may make changes under the previous award chart until February 15, 2014. If you have a reservation that has been charged incorrectly, please feel free to contact me directly at dana.mowrey@hyatt.com.

Thanks,

Dana Mowrey
Guest Relations Manager

There you have it. As previously promised, reservations can be changed at the old rates until Feb. 15 and if you have any problems with a previous reservation you can email Dana directly.

Posted by Adam | 3 Comments

Starwood is opening one hotel in China every two weeks, Hilton plans to go from 39 to 150 properties, and InterContinental is doubling its hotels in China to 400 over the next three to five years. Overcapacity or just fueling business need? From the Asian Review:

In the northeastern port city of Dalian, a Ritz-Carlton, a Grand Hyatt, a Langham and an MGM are all under construction. The Starwood group alone is preparing three hotels simultaneously. That is on top of a Shangri-La, a Conrad, a Hilton and a Furama already open and within walking distance of one another.

As per the Review, occupancy rates at luxury hotels in mainland China are significantly lower than in other countries. While the rates in Hong Kong and Singapore hover around 80% and break-even is said to be in the 70% range, China is falling well below that at a rate of 57.6% reported in May 2013. However, it’s important to note that hotel brands like Starwood and IHG reduce their risk by simply agreeing to manage the hotels without having to invest their own capital in the projects.

Check out the full article from the Review for some insight at to why it still might make sense from a brand recognition standpoint to grow in China despite these occupancy rates.

beijing st regis

Posted by Adam | 5 Comments

I made my speculative reservations just hours before the Hyatt devaluations on January 6th, however one of my awards seems to have been re-processed on the 18th and at the new category 7 pricing of 30,000 per night! My colleague noted the same for her reservation, which was also booked just hours before the devaluation. I’m currently in Tokyo (at a Hyatt) so I’ll wait until I’m home to call Gold Passport, but be sure to check your account activity for any award stays booked at the old rates. This also begs the question as to how changes to dates and / or number of nights will go, as these types of changes are supposed to still book into the old award rates through February 15th. Anyone else note the same?

Screen Shot 2014-01-24 at 6.53.49 PM

Related -

Posted by Adam | 7 Comments

Two days agoLoyaltyLobby posted a link offering 100 free Hyatt Gold Passport points to celebrate Chinese New Year. I signed up for the points yesterday and they posted this morning. If you haven’t yet, get your free 100 points here.

Hyatt 100

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Related today - Hyatt Devalues My Pre-Devaluation Award Post Booking! Rebooks at New Categ. 7…

Posted by Adam | 3 Comments

It’s hotel promo time! Check out the tips, strategies, and details for each of the numerous Q1 promos that have been released across all the major hotel brands.

Hyatt – Endless Possibilities Promotion  -

Hyatt Q1 Promo 2014

Choose Free Nights - Earn a free night at any Category 1-4 Hyatt hotel after you stay five eligible nights. Enjoy 4 free nights (valid through July 31, 2014) after you stay 20 nights. Register for free nights hereOR

Choose Bonus Points - Earn 5,000 bonus points after your first five nights, and then more for every additional five nights, up to 50,000 bonus points. Register for bonus points here.

Hyatt Endless Possiblities Q1 2013

Things to Remember:

  • Once you’re registered, you CANNOT switch your selection. Now, all stays will count towards the promotion retroactively which means it might be smartest to WAIT to register until you figure out your travel plans. The total nights you plan to spend in Hyatt properties during the promotion will help you determine which choice is better. If you’re saying just a few nights, the free nights seems like the better option, but obviously plot out what works best for you. JUST REMEMBER to register by the March 31st deadline…bullet two below
  • You need to register for your choice by March 31st
  • Eligible stays are from January 15th – April 30th at any Hyatt hotel brand worldwide

Starwood – Bring on the Earnings Promotion 

SPG Bring on the Earnings Q1 2014 Promo

Earn 2,500 bonus Starpoints for every five eligible nights you stay from January 5 through April 30, 2014 — up to 10,000 bonus Starpoints and 20 eligible nights. Plus, get an additional 5,000 bonus Starpoints when you hit 25 eligible nights, for a total of 15,000 bonus Starpoints.

Things to Remember:

  • You must register by February 28, 2014
  • Earn on all eligible stays at any of the hotels and resorts in the SPG program. No exclusions
  • Eligible stays dates are January 5 – April 30, 2014

Marriott MegaBonus – 

Marriott MegaBonus Q1 2014

Multiple different offers, log in here for your personal offer. I received “earn a free night (category 1-5) after 2 stays, up to 2 free nights.” However, other reported offers include the same as mine above but the free night is only for a category 1-property, earn 35,000 points after 20 nights and another 15,000 bonus points after 25 nights up to 50,000 points, and earn 25,000 points after 15 nights and another 15,000 bonus points after 20 nights up to 40,000 bonus points, and earn 35,000 points after 20 nights plus an additional 2,000 bonus points after each additional night  – up to 55,000 points.

Things to Remember:

  • You must register by March 31, 2014 but all stays during the promotion period prior to registration will count towards the bonus
  • You must stay between February 1 – April 30, 2014
  • Eligible stays dates are January 5 – April 30, 2014

IHG (Priority Club) – The Big Win -

IHG The Big Win

The Big Win  is an expansion of the original “The Big Win” which provides customized offers to win points or airline miles. Registration is already open at The Big Win dedicated site and provides points or miles for any IHG hotel stay between January 1st and April 30th. For this one, you must register PRIOR to your stays but registration will remain open until the promotion ends.

Hilton HHonors More Nights, More Points -

Hilton HHonors More Nights More Points Q1 2014 Promo

Stay two nights and get double points, stay three nights and get triple points, stay four nights and earn quadruple points for your stay.

Things to Remember:

  • The offer is valid for stays completed between October 10, 2013 and January 31, 2014 at any participating hotel or resort in the Hilton HHonors portfolio (click here for hotels who have chosen to not participate).
  • You must register prior to your stay in order to earn the bonus points, no retroactive credit!

Club Carlson – Stay 3 Nights. Get 1 Free. -

Club Carlson Q1 Promo

Stay 3 nights between January 6, 2014 and April 13, 2014 at any of the participating hotels worldwide to earn 38,000 bonus points (1 free night).

Things to Remember:

  • Only one bonus per member will be awarded.
  • Stays or nights paid for using Points + Cash are not eligible for this Promotion.
  • Members only need to register once, but registration must be received before checkout of the first Eligible Stay to qualify.

Best Western Rewards - 1,500 and 1,000 Online Booking Bonus Promos -

Best Western Q1 2014 Online Booking Promo

Best Western Ride Rewards members who register for the promotion PRIOR to their stay and book a qualifying reservation online will receive 1,500 bonus points per stay before February 2nd, 2014. OR register PRIOR to booking a qualifying rate on bestwestern.com and receive 1,000 bonus points per stay before February 2nd, 2014. Elite members get 500 more bonus points per stay. Use the 1.5K and 1K links above.

Expedia - $25 off your next mobile booking - Save $25 on your first hotel booking on the Expedia app of $100 or more. Book by 3/31/14 Coupon Code: MOBILE25

Expedia

Posted by Adam | One Comment

Of course the Hyatt Gold Passport online system is down with only a few hours left to book your awards at the pre devaluation rates.

Screen Shot 2014-01-06 at 9.45.12 PM

Luckily, you can still access the reservations page, select a points award, and use a separate log-in screen to redeem the awards. However, if like me you needed to transfer some Ultimate Rewards points over to Hyatt, your updated balance won’t reflect in the system due to the system maintenance and you’ll have to call in to make your reservations. It took a little bit more time than expecting (my fault for waiting until the last minute) but I’ve now made speculative bookings at a few of the “usual culprits”… essentially those properties moving from category 6 to 7  - Park Hyatt Sydney, Park Hyatt Paris, Park Hyatt Tokyo, and Park Hyatt Beaver Creek.

Why make guess bookings if you’re not sure of when or if you can travel? Why not! All the reservations I made are cancelable up to 24 or 48 hours prior to arrival. Better yet, you can change the dates and number of nights for any existing reservation at the OLD RATES until February 15th.

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Still confused about the changes? Check out this post for full details and remember you must book before January 7th to lock in the current rates- Hyatt Announces Devaluations – Full Details…Any Upside?

Posted by Adam | No Comments

Hyatt kicks off their Endless Possibilities promotion Beginning January 15, 2014, allowing members to earn a free night or bonus points after every five nights through April 30th. 

Choose Free Nights
Earn a free night at any Category 1-4 Hyatt hotel worldwide after every five nights. Enjoy four free nights after you stay a maximum of 20 nights. Redeem free nights with no blackout dates through July 31, 2014.    OR
Choose Bonus Points
Earn 5,000 Hyatt Gold Passport bonus points after the first five nights and thousands more for every additional five nights. After 20 nights, members can earn 50,000 bonus points. Here’s how the points add up:
Screen Shot 2013-12-17 at 11.34.21 PM
Registration is set to begin on January 9, 2014, for stays from January 15, 2014 through April 30, 2014. There’s no link to share yet but I’ll be posting an update with a link once registration goes live.

Posted by Adam | One Comment

Boy, it’s been a very cold fall so far from some of our favorite US based mileage / point programs. Hyatt unfortunately followed suit early this morning with changes announced to the crowd favorite Hyatt Gold Passport program. The amazing days of free night awards topping out at 22K points per night is over (admittedly this deal was amazingly generous at some of the more expensive properties with retail rates of $1000 – $1500 per night). The changes go into effect January 7, 2014. Stays made before then can be modified through February 15, 2014 at the old rates but will incur the new rates for any changes made after Feb. 15th.

Hyatt has at least been transparent and done a decent job of communicating the changes (on a Monday nonetheless) and has a full FAQ up on their site. Check out the full details below, but here are some of the biggest negatives:

Free Nights – Increases for Category 5 & 6 and a New Category 7
Category 5 – 18,000 -> 20,000 points per night
Category 6 – 22,000 -> 25,000 points per night
The NEW Category 7 – 30,000 points per night

Suite Redemtpions – No Longer Only a 50% Premium over Standard Redemptions
Category 2 suite – 12,000 -> 13,000 points per night
Category 3 suite – 18,000 -> 20,000 points per night
Category 4 suite – 23,000 -> 24,000 points per night
Category 5 suite – 27,000 -> 32,000 points per night
Category 6 suite – 33,000 -> 40,000 points per night
The NEW Category 7 suite – 48,000 points per night

This One Really Hurts…Upgrade Rates No Longer per Stay…but per Night
Upgrades used to be:
3,000 points -> Regency / Club Room per stay (4 nights or less regardless of the # of nights)
6,000 points -> Suite per stay (4 nights or less 4 nights or less regardless of the # of nights)

The new rates are 3,000 points per Regency / Club Room and 6,000 points per Suite upgrade…PER NIGHT

Hyatt Cardholder Pain
Anniversary nights for Chase Hyatt cardholders continue to be good on category 1-4 properties. However, several of the best redemptions for these free nights are moving from category 4 to 5. Remember to book by the deadlines mentioned above to take advantage of these properties.

Park Hyatt Melbourne, Andaz West Hollywood, Hyatt Place NYC, Hyatt Chicago Magnificent Mile

Good News – Well, not really good but at least status quo – The Park Hyatt Maldives maintains category 6 status and the Hyatt Regency Maui and Lake Tahoe drop from category 6 to category 5. It’s all worth mentioning that there are only six hotels in the new category 7. Guest will receive a points redeposit for any hotels going down in category after the new rates take effect.

Here’s the full FAQ from Hyatt:

1. What will change about the Hyatt Gold Passport® Award Chart, and when will those changes become effective?

Effective January 7, 2014, Hyatt Gold Passport will make four changes to the award chart.
1) Add a new Category 7 with six hotels at 30,000 points
2) Raise the point requirements for Categories 5 and 6
3) Raise the point requirements for Club and Suite Free Night Awards for categories 2 through 6
4) Change the point requirements from per stay to per night for Regency Club®/Grand Club® rooms and suite upgrades on paid nights

In addition, 38 hotels will shift categories.  21 hotels will move into a higher category and 17 hotels will move to a lower category.

2. What will the new award chart look like?

Screen Shot 2013-11-11 at 9.14.18 PM

3. How many hotels are shifting to a higher category?

27 hotels will move into a higher Award Category. Free Night Award redemptions at these hotels will require additional Hyatt Gold Passport points effective January 7, 2014:

Screen Shot 2013-11-11 at 9.15.24 PM

4. How many hotels are shifting to a lower category?

17 hotels will move into a lower Award Category. Free Night Award redemptions at these hotels will require fewer Hyatt Gold Passport points effective January 7, 2014:

Screen Shot 2013-11-11 at 9.16.04 PM

5. What is changing about redeeming points for room upgrades on paid stays?

Upgrades to a Regency Club® or Grand Club® room on paid nights will change from 3,000 points for up to a four night stay to 3,000 points per night. Upgrades to a suite on paid nights will change from 6,000 points for up to a four night stay to 6,000 points per night.

6. For Free Night Award redemption reservations made before January 7, 2014, which award chart will be effective?

All Free Night Award redemptions booked before January 7, 2014 will follow the current award chart. For example, if you book a Free Night Award prior to January 7, 2014 for a stay that occurs on January 7, 2014 or after, the current Award Chart will apply. Any Free Night Award redemption booked on January 7, 2014 or after will follow the new Award Chart.  The only exception is if a hotel is moving to a lower category.  See Question 7 for more information.

7. Will Free Night Awards booked prior to January 7, 2014 be impacted if the hotel I am staying at now requires more or fewer points?

Redemptions for Hotels Moving to a Higher Category 
Any Free Night Award booked prior to January 7, 2014, at a property that is shifting to a higher category on January 7, 2014 and thus would require more points will not be affected. Reservations will remain in place, and the number of points required will remain at the point level required at the time that the reservation was made. For example, a Free Night Award booked at a Category 1 hotel for 5,000 points before January 7, 2014 will still only require 5,000 points even if that hotel is moving to Category 2 and would thus require 8,000 points on or after January 7, 2014. Please note that modifications to this reservation will affect this.  See Question 8 below for more details.

Redemptions for Hotels Moving to a Lower Category 
Any Free Night Award booked prior to January 7, 2014, at a property that is shifting to a lower category on January 7, 2014 and thus would require fewer points will receive an adjustment. Hyatt Gold Passport Customer Service will proactively deposit the point difference into a member’s account. For example, a member with a Free Night Award booked before January 7, 2014 for a Category 2 hotel for 8,000 points will receive 3,000 points returned to his/her account if that hotel is moving to Category 1 and would thus only require 5,000 points on or after January 7, 2014. Points will be deposited into a member’s account after January 7, 2014. Please note that modifications to this reservation will affect this.  See Question 8 below for more details.

8. Starting January 7, 2014, how will modifications to existing reservations be handled?

Any Free Night Award reservation booked before January 7, 2014 for stays starting January 7, 2014 can be modified through February 15, 2014 – following the terms of the current Award Chart. Any modifications made to these reservations after February 15, 2014 will follow the terms of the new Award Chart, effective January 7, 2014. Any modifications to Hyatt Credit Card Anniversary Award Night reservations that cause an award reissue cannot be redeemed for hotels that moved from a Category 1-4 to Category 5 or 6 as of January 7, 2014.

9. For Hyatt Credit Card Anniversary Award Night redemption reservations made before January 7, 2014, which award chart will be effective?

All Hyatt Credit Card Anniversary Award Night redemptions booked before January 7, 2014 will follow the current Award Chart. For example, if you book an Anniversary Award  Night prior to January 7, 2014 for a stay that occurs on January 7, 2014 or after, the current Award Chart will apply. Any Anniversary Award Night redemption booked on January 7, 2014 or after will follow the new Award Chart. Hyatt Credit Cardmembers may continue to redeem Anniversary Award Nights for Category 1-4 hotels only.

Related Devaluations(hopefully no more bullets coming to this list for the next few months):

Posted by Adam | 2 Comments

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