Redemption options in the Caribbean can be tough to come by given the lack of chain hotels when compared to other destinations. My family has been taking a points vacation to the Caribbean over Christmas break for the last 12+ years…and we are now just about out of locations using Starwood, Hilton, Marriott, Hyatt, and… Read full article

Posted by Enoch | 2 Comments

Which hotel chain has the most loyal customers? According to the 2015 Customer Loyalty Engagement Index from Brand Keys, the mid-scale winner is Best Western while the upscale winner is Hyatt. The Brand Keys data paints a detailed picture of the category drivers that engage customers, engender loyalty and drive real profits. These drivers not… Read full article

Posted by Adam | No Comments

Hyatt has launched a new promotion for Hyatt Credit Cardmembers! Starting today, when you redeem Hyatt points for a free night stay, a points + cash stay, a suite upgrade, or dining/spa expenses at Hyatt properties, you will receive 20% of the points back into your account. This is the current Hyatt award chart. Under this promotion,… Read full article

Posted by Enoch | 8 Comments

Happy Valentine’s Day! Hyatt is showing some love for everyone, rolling out a permanent benefit for all guests. Starting today, Hyatt is offering free Wi-Fi in all Hyatt properties worldwide for all guests in their rooms as well as public areas. The Wi-Fi service will be available on an unlimited number of devices. “Internet connectivity is no longer an… Read full article

Posted by Enoch | No Comments

I think just about every blogger has reviewed the uber luxurious Park Hyatt Tokyo, but what about the Hyatt Regency Tokyo just a short five minute walk down the street? If using points, the Regency is only a category 3 property while the Park Hyatt is a category 7 hotel.  Now, just to be clear… Read full article

Posted by Adam | 7 Comments

It’s hotel promo reminder time! Check out the rundown of the numerous Q1 promos that have been released across all the major hotel brands: Hyatt – Endless Possibilities Promotion  – Choose Free Nights – Earn a free night at any Category 1-4 Hyatt hotel after you stay five eligible nights. Enjoy 4 free nights (valid through… Read full article

Posted by Adam | One Comment

Two weeks ago I blogged about how my speculative reservations made just hours before the Hyatt devaluations on January 6th were somehow re-processed on the 18th at the new category 7 pricing of 30,000 per night. Hyatt quickly responded that this was unintentionally done for some members and that any guest with an award that… Read full article

Posted by Adam | 2 Comments

Hyatt has responded to my post – Hyatt Devalues My Pre-Devaluation Award Post Booking! Rebooks at New Categ. 7…, in which a reservation booked prior to the devaluation was rebooked unbeknownst to me at the new category 7 rates. It made me wonder what this would mean for changes to existing reservations that are supposed to… Read full article

Posted by Adam | 3 Comments

Starwood is opening one hotel in China every two weeks, Hilton plans to go from 39 to 150 properties, and InterContinental is doubling its hotels in China to 400 over the next three to five years. Overcapacity or just fueling business need? From the Asian Review: In the northeastern port city of Dalian, a Ritz-Carlton,… Read full article

Posted by Adam | 5 Comments

I made my speculative reservations just hours before the Hyatt devaluations on January 6th, however one of my awards seems to have been re-processed on the 18th and at the new category 7 pricing of 30,000 per night! My colleague noted the same for her reservation, which was also booked just hours before the devaluation…. Read full article

Posted by Adam | 7 Comments

Two days agoLoyaltyLobby posted a link offering 100 free Hyatt Gold Passport points to celebrate Chinese New Year. I signed up for the points yesterday and they posted this morning. If you haven’t yet, get your free 100 points here.   Related today – Hyatt Devalues My Pre-Devaluation Award Post Booking! Rebooks at New Categ. 7…

Posted by Adam | 3 Comments

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