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TIP: It Is Possible To Recover Points & Miles When Award Prices Fall

In many cases, costly change fees make it impractical to try to renegotiate points and miles award prices. There are some cases, however when it is possible to earn back miles if prices fall after you book. Take Southwest Airlines, for instance. I recently recovered over 2,000 valuable Rapid Rewards miles by looking out for…

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Trip Report – Virgin Atlantic Premium Economy, The Cushiest Seat In The Sky?

Over 20 years ago, Virgin Atlantic introduced something found nowhere else in the sky, a Premium Economy cabin, somewhere between the increasingly rich perks of business class (Upperclass, in Virgin lingo) and steerage. In hindsight, the concept seems obvious. If passengers pay extra for wider recliners on domestic flights, wouldn’t they be more inclined to…

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Trip Report – Air France A380 Upper Deck Economy Review, Paris CDG to New York JFK

There are three cabins on the upper deck of Air France’s Airbus A380. Two fall within the mediocre middle of transatlantic offerings, while one is exceptional. The airline has far better business class and premium economy seating on smaller aircraft, particularly the newer 777-300ER, but would be hard pressed to find a better economy class…

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JetBlue Tanks, Finishes Dead Last In WSJ Performance Rankings. But really???

JetBlue, long the darling of airline customer service rankings, dropped from fourth to dead last in the Wall Street Journal’s annual airline performance ranking for 2017. Delta Air Lines moved from second in the 2016 rankings to overtake Alaska Airlines in take the top spot in 2017. The poor ranking is influenced by the New…

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First Impressions: The Bombardier CS100 Is A Great Ride, Delta Fliers Look Forward

I had my first experience flying the world’s newest short-haul passenger jet this past weekend. My 50-minute connecting Swiss Global Airlines flight from Zürich Kloten (ZRH) to Paris Charles de Gaulle (CDG) on a Bombardier CS100 turned out to be a great experience. There has been quite a lot of press around the CSeries program…

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Was 2017 Fatal For International First Class?

The full range of Casper products in American Airlines long-haul First Class. Source: American Airlines

For all the attention poured on new business class cabins in 2017, airlines did not bestow so much favor on international first class cabins. Though heavyweight luxury carrier Emirates and Singapore launched much improved first class suites onboard their long-haul jets, enthusiasm for the private, front end of the plane waned among just about everyone…

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Five Terrifying Emergency Landings In 2017

The year came and went with no fatal commercial passenger jet crashes, an exceptional performance in an exceptionally safe industry. That didn’t mean passengers weren’t left holding their breath at times. Commercial aviation remains the safest mode of transportation worldwide — by far. But any incidents involving emergency landings and commercial airplanes raise eyebrows. Air…

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First Class Suites Hit Another Level in 2017

First Class is a relative term. For those who haven’t left the lower 48 states, First Class likely means premium economy (or does premium economy really mean first class). But even the most avid globetrotters underwent seismic adjustments to their understanding of first class this year. The undisputed world champions in first class seats have…

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U.S. Airlines Left The 747 Behind in 2017; What They Replace It With Matters

United Airlines' Boeing 747. Source: United Airlines

There’s been a lot written in 2017 on the maligned and anticipated retirement of the Boeing 747 from U.S. airlines this year. A big driver of coverage (including this author’s) has been the nostalgia around the plane, which has afforded fliers an incomparable experience of grandeur and comfort since its introduction nearly 40 years ago.…

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