NYTimes on the AmEx-Chase War

2017-04-14 16.09.21

Charles Duhigg over at the New York Times discusses the battle between American Express and Chase for new cardmembers. While much ink has been spilled about the huge success of the Chase Sapphire Reserve and the massive amount of free social media advertising that Chase benefitted from, this article covers the launch of the CSR…

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Disgruntled Marriott Employee Hacks Reservations – Slashes Rates to $12-$59


A disgruntled former Marriott employee is being called the Robin Hood of Hotels for hacking Marriott’s reservation system and slashing rates on about 3,000 rooms. The incident happened last August when Juan Rodriguez  got into the backend reservation system and updated rates from $159-$499 a night down to $12-$59 a night. Marriott says the hack cost…

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One Award, Eight Programs – Comparing Ease of Award Booking


Hi all, my name is Stephen and I’m a new contributor to the blog. I’ll have a separate post properly introducing myself at a later time, but I wanted to jump right into things with a useful post. With all of the changes and devaluations over the past several years, there’s been an increasing interest…

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Emirates A380 Wake Turbulence Causes Plane to Plunge & Flip Over 3-5 Times, “Miraculous Recovery”


A plane flying in the opposite direction underneath an Emirates A380 operating Dubai to Sydney experienced  extreme wake turbulence causing the Bombardier (Canadair) Challenger 604 to flip over “three to five times”, before plunging 10,000 feet towards the Arabian Sea. Miraculously, the pilots were able to recover the jet and perform an emergency landing in…

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