10-Year-Old Writes Letter To Qantas CEO. He Responds. It’s Epic.

by Chris Dong

Ah, to be a 10-year-old again. I was an ambitious (and quirky) kid, but I definitely didn’t have the spunk to send a letter directly to the CEO of an airline — for business advice, no less.

An Australian boy wrote an adorable (but still official-sounding) letter to the CEO of Qantas. Now, that letter, and the response by CEO Alan Joyce, is going viral.

The 10-year-old has not only “started” his own airline called Oceania Express, he’s impressively already “hired” staff. The budding businessman, Alex Jacquot, has hired a CFO, Head of Legal, Head of IT, Head of Maintenance, and Head of Onboard Services.

The Letter To Qantas CEO Alan Joyce


Mr. Jacquot is also working on the passenger experience onboard ultra-long haul services, like from Australia all the way to London. He’s seeking tips from Qantas boss Alan Joyce about starting a new airline and how to make the journey as comfortable as possible.

Already sounds like this kid has put more thought into his airline than many other CEOs. 😂

I’m just imagining a group of 10-year-olds gathered on the playground in full suits and carrying briefcases, while the other kids around them are running around causing mayhem. Sounds awfully familiar…

Qantas CEO’s Response


It sounds looks like a couple of CEOs will be meeting up sometime soon to throw around some ideas. Maybe they’ll decide to codeshare to some up-and-coming destinations in the Pacific? Will Oceania Express be joining Oneworld?

3/28/19 Update: Qantas CEO Alan Joyce & 10-year-old Alex Jacquot met in person.

The Upshot

All kidding aside, this is such an epic response from the CEO of a major airline. I could have done without the PR pitch about Project Sunrise, but it honestly puts a smile to my face to see a budding aviation geek live out his dream.

And with the tragic news of the Ethiopian Airlines crash, maybe we all deserve to reclaim the joy of being a kid. At least for today.

Chris Dong is a contributor and editor for Point Me. You can follow him on Twitter and Instagram (@TheChrisFlyer). 

The responses below are not provided or commissioned by the bank advertiser. Responses have not been reviewed, approved or otherwise endorsed by the bank advertiser. It is not the bank advertiser's responsibility to ensure all posts and/or questions are answered.


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John Blakness March 10, 2019 - 5:51 pm

Isn’t the entire letter and response a publicity stunt ?! I’m happy for the kid but it’s all for the cameras

Allen March 10, 2019 - 7:42 pm

In the world of Donald Trump, it’s nice to know there are real people in the world such as Alan Joyce. He is a breath of fresh air and a real human being. If there were more people in the world like him… It would be a better place to live. Thank you Alan for sharing your kindness with this up-and-coming young man.
Now if I write a letter like that to Paul Thomas Anderson, I wonder if he would respond in kind. LOL.

JJ March 10, 2019 - 9:49 pm

Thank you for such a positive story to think about before I go to sleep. There are still good people.

Devesh March 10, 2019 - 10:45 pm

Bravo. It certainly does bring a smile on everyone’s face. And isn’t that what humanity is all about.

digitalteacher March 11, 2019 - 5:33 am

Good gesture by the ceo of Qantas

tony chamberlain March 11, 2019 - 11:17 pm

Thank you Mr Joyce, what a fantastic reply. Imagine how Alex felt when he opened the response, a moment of magic he will remember for a life time.


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