Edith Alback thought she was sending her dog Hendrix from Newark to Phoenix but instead United put him on a plane to Shannon, Ireland and the Springer Spaniel now has his first doggy passport stamp! Hendrix flew from Newark to Shannon, spent two hours in Shannon, flew back to Newark, and then was finally placed on a flight to Phoenix.
CBS New York has the full story:
United Airlines is in the dog house with Alback. She paid $408 for Hendrix to fly, plus $160 for the crate, while fully expecting safe transportation for the dog to Phoenix, Ariz. But instead, the pooch wound up in lush, green Ireland. At home last night in the Great Kills section of Staten Island, Alback was thinking her dog would land in Arizona any minute. However, that changed when a United Airlines representative contacted her. “Somebody called me and told me that there was something wrong with the dog, and that the dog was on its way to Ireland instead of to Phoenix,” Alback said. In a 24-hour period, Hendrix took not one, but three flights. One from from Newark to Shannon, Ireland that took seven hours. He then spent two hours on the ground there. Then the dog headed back from Shannon to Newark and finally from Newark to Phoenix on a five-hour flight. “So this dog’s been in a crate since last night,” Alback said. The airline is giving the family a refund.
Watch the full video here.