I rarely book travel more than a few weeks out (generally the best time for premium airline award availability), but I’ve just locked in the Santa Marina Luxury Collection in Mykonos for next August! It was not an easy process but everyone was very helpful. When I first started looking at the hotel a few weeks ago, the calendar was not fully loaded, instead all rooms were coming up as EUR 100,000 per night! A bit pricey with no award availability.
The SPG platinum desk confirmed that the hotel had not yet loaded their 2015 calendar and told me to call back once they did. Two weeks later, pricing was “normal” at EUR 820 per night, still with no SPG award availability.
I called the platinum desk back and was informed that although the schedule was loaded there was no SPG award availability until late October. I then emailed the hotel directly and had an interesting conversation with one of the reservations agents – we went from no SPG availability to a selection of dates!
Redacted as per hotel request.
I then had to get back in contact with the SPG desk to book the award, and they then had to call the hotel directly as this award space was actually being opened up for me. Since this was a category 7 hotel, I was told that the 5 nights (5th night free) would cost 120,00 SPG points. Neither the agent or I realized that “peak dates” were in place during August 2015 and that the rate should have been 35K per night. The hotel did and asked for the full amount to be deducted…but the awesome agent then refunded my account with the difference. I’m pretty psyched for my 120K redemption, the hotel would have been EURO 820 per night ($1047) or $5235 for the 5 nights…a pretty solid redemption I think. If the trip is even half as good as my stay at the amazing Mystique (see – My Favorite Hotel of All Time? Mystique, SPG Luxury Collection in Santorini, Greece Trip Report), then I’ll be satisfied.
I continue to build my SPG balances with the SPG AMEX sign-up bonuses, especially the business card which I’ve gotten for different businesses.
Related – Trip Reports – Starwood