Bloomberg has an interesting article out comparing United to its US peers using June 2015 statistics…this is 5 years into the UA/CO merger. Obviously, one would expect UA to fall behind Delta and American (even w/ the merger) in performance stats, but I did not realize just how large the gap has become. Also, I was shocked by the low bar United has set for themselves. For example, the company’s goal calls for 55% of departures to be on time! A goal the airline fell short of in June…by almost 13%!
Only 42.2 percent of United’s flights left on time in June, far short of the company’s goal for 55 percent on-time departures. United reduced its flight schedule in July to free aircraft for use as spares when needed, United’s McCarthy said, and that has alleviated strains on the operation. “We did not meet our on-time goals under the performance bonus program, our employees were challenged to deliver the kind of service they want to provide and we did not meet the expectations of our customers,” United said in its employee newsletter.
All carriers had to deal with stormy weather in June, but the impact was felt harder at United. Delta had 19.6% of its flights delayed in June while United saw a 30% delay factor.
Obviously, location, aircraft type, and destination, play a role (and many of you may have 100% on-time UA departures this year), but here are my sad 2015 United stats:
- Total flights – 13 (6 international and 7 domestic)
- Delayed flights (15 minutes or more) – 12 of 13 (92%)
- Delayed flights (60-120 minutes) – 7
- Delayed flights (180 minutes or greater) – 2
- Longest delay – ATL-EWR – 13 hours and 26 minutes
- Shortest delay – 22 minutes (DUB-ORD)
- Canceled flights – 0
- My 1 on-time flight – EWR-PVR
What are your stats?
Check out the full article here which paints a tough picture for UA – lagging behind its peers in almost all metrics financially and operationally.