United plans in January to alter its schedules to resemble the way rivals circulate planes through their networks, Vice President of Network Operations Tracy Lee told Reuters. Lee declined to elaborate on the changes but said they could result in an immaterial decrease in capacity because some planes could spend fewer hours in the air. “Delta is running a very good airline, and I want to equal that,” Lee said.
United says they will also begin using new technology that was trialed this spring which helps agents determine whether to hold a plane for passengers with tight connections.
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