Last weekend, Terminal Seven at JFK experienced a server crash during the busy holiday weekend travel period. We blogged then that local New York stations were reporting that many passengers were being checked in by hand and provided hand-written boarding passes. We now have a one of those passes for an Iberia flight thanks to reader Jeff L who shares tweets from a few of the passengers including the letter that Cathay presented to passengers.
This Iberia pass to Madrid is amazing…
Here’s the letter Cathay provided to customers blaming Verizon for the outage:
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