In December 2014, the cities of San Francisco and Los Angeles filed a consumer protection lawsuit against Uber because they believed that Uber misleads customers about driver background checks, among other issues (e.g., violating state laws about airport rides and calculating fares). Today, a San Francisco Superior Court judge (Judge Mary Wiss) affirmed that the lawsuit can go forward, but ordered the parties to pursue mediation.
When discussing the lawsuit at a press conference in August 2015, San Francisco District Attorney George Gascón had alleged that the Uber background check system is flawed, and that Uber drivers included convicted sex offenders, identity thieves, burglars, kidnappers and a murderer. In case you missed it, last month, Uber settled 2 separate class-action lawsuits by paying out $28.5 million and had to not only minimize the claims as to the safety level of their background checks, but also change their “safe rides fee” to be named a “booking fee.”
Do you feel safe when riding with Uber/Lyft?
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