One restaurant for me that always gets it right is Roy’s Restaurant, a Hawaiian Asian fusion restaurant that started in Hawaii in 1988.
I’ve been a fan of Roy’s for many years now. I’ve even hosted big birthday celebrations at Roy’s and if I do say so myself, they’ve become events that are talked about for years. Along with the special offers and deals at Roy’s that pop up from time to time, Roy’s gift cards make for great presents. However, Roy’s gift cards no longer work in Hawaii. Given that Hawaii is the home of Roy’s and that Roy’s gift cards are still sold in Hawaii, file this under strange but true news.
If you’ve been saving your Roy’s gift cards to use on your Hawaiian holiday, that will no longer be possible. Here’s the backstory.
How Roy’s Changed Its Gift Card Policy
Roy’s has changed its policy as to where you can use their gift cards at 15 U.S. locations. Unfortunately, its Hawaii locations are the ones to lose out here.
Roy’s Hawaiian website a disclosure message pops up about not being able to use Roy’s gift cards at the Hawaii locations.
Roy’s gift cards purchased at their website and at the Hawaii Roy’s locations are still good at Roy’s locations in Hawaii.
Gift cards for Roy’s Restaurants mainland locations are those you buy at:
- Roy’s Restaurant locations in the continental U.S.
- roysrestaurant.com
- Costco and other resellers
Gift cards usable for Roy’s Hawaii locations are those purchased at:
- Roy’s Restaurants in Hawaii
- royyamaguchi.com
Final Thoughts
As a Roy’s fan girl, I’m not happy to hear about these changes. First, it confusing for sure and disappointing as well. It’s awkward when a restaurant chain starts separating out which of its locations take its gift cards. Roy’s gift cards make great presents for friends and family visiting the islands, and the easiest way to buy them has always been at Costco or other stores that sold them. So going forward, whether for yourself or for family and friends, make sure you purchase those Roy’s gift cards with WHERE you’ll be using them in mind.
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H/T: Jeffsetter
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1 comment
Seems like a lawsuit waiting to happen. Can’t imagine a reason to buy Roy’s gcs though