Wow, in all my travels this was somehow my first Skycap experience. I arrived at LaGuardia (LGA) at 6:35 am this morning for my 8am flight to Kansas City (MCI). I had a bag to check and the dedicated Sky Priority check-in area was a disaster. The line flowed outside the dedicated posts, down to the main check-in area, and then out towards the entrance doors (see the pic below). The regular line was a bit longer and the baggage drop area was at least a 30 minute wait as well. Granted, New Year’s Day was yesterday and there’s a major winter storm approaching the New York city area.
I decided to go back outside and wait in the relatively short (under 5 minute) line for Skycap service. It was excellent, there were five Skycaps all working at the same time and all happy to assist. There’s no charge for Delta Skycap service but I was more than happy to give a generous gratuity. Surprisingly the Sky Priority security line wasn’t all that horrible and TSA Pre✓ made it even better.
I’m also thankful I escaped New York before the storm. Granted, this is a work trip so it wasn’t like my last minute escape from the Blizzard to Barbados last year using Avios miles, but I am grateful that we got out. Total delay was about 1 hour and 20 minutes for de-icing and air traffic control…interestingly enough Delta had their own de-icing area at LGA.
PS – Delta’s LGA terminals continue to improve …
Terminal C / D connector…
Newly opened wibar
Gate area iPad bar
Balmy temperatures in Kansas…but no snow (today anyway).