Delta Introduces Sleep & Amenity Kits for Economy Customers

Delta today introduced new sleep kits and several updated amenities for passengers seated in the Economy cabin on long-haul international flights. From the press release:

Sleep kits will be offered to each customer by flight attendants and will include individual eyeshades plus earplugs to help customers get better rest when travelling between continents

In addition, on all trans-Atlantic flights of 3,850 miles or less from the U.S. to Europe, customers in the Economy cabin will receive a full-size bottle of water following meal service and updated snack offerings for morning and afternoon/evening arrivals. A mid-flight ice cream service will also be offered on these flights returning from Europe to the U.S.  These service improvements will expand to longer-haul international flights in early summer.

This summer, customers flying in domestic First Class as well as the Economy cabin on domestic and international flights will be offered newly upgraded earbuds that will be theirs to keep for use with Delta’s seatback entertainment systems.

Sleep Kits Economy Delta

Comments

  1. Another move by Delta towards better service in all cabins….very like the typical foreign carrier. It distances Delta even further from United, which is truly a service cesspool especially in economy class.

  2. This seems like an alignment across SkyTeam. I’ve had very similar touches on KLM & AF economy transatlantics. I had always picked one of those two in the JV, when I had a choice. But now, if the service is aligned…

  3. This isn’t so new (unless my flight was a trial). Got the above on JFK-MXP Y in Dec. I got a bigger amenity kit on AA RDU-LHR Y 2 years ago. Had eye shades, ear plug, toothbrush/paste, and 4 vials of liquid (lip balm, lotion, etc).

Leave a Reply

Your email address will not be published. Required fields are marked *