AmEx Shames Me…But It’s Well Deserved

by Adam

Wow, this is pretty horrible! I focus so much on getting the best possible offers and the highest amount of points for new card sign-ups, that I’ve completely let the ball drop on the security of my online AmEx account. To be fair, I primarily use the AmEx app and have Touch ID enabled…that of course doesn’t prevent someone from logging into my account with the normal password.

I received the below email from American Express today, reminding me that I have not changed my AmEx online password (also used for the app) in over 10 years! That’s really bad, especially since the password requirements a decade ago were a joke.  Don’t worry, I’ve gone ahead and created a strong password. Thanks to AmEx for the reminder (why did it take 10 years) and let this be a PSA for others who have been using that same saved password for years.

a screenshot of a password login

The responses below are not provided or commissioned by the bank advertiser. Responses have not been reviewed, approved or otherwise endorsed by the bank advertiser. It is not the bank advertiser's responsibility to ensure all posts and/or questions are answered.

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1 comment

Iolaire McFadden March 16, 2018 - 7:51 am

I’ve always viewed Amex as a great company re passwords. I did not change my password from pre 2000-2017 (when they forced me to) yet whatever they are doing has not resulted in large scale security reports. That is how it should be, they do what they need to do to prevent automated guessing of passwords and let the user keep their passwords for fairly long.

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