Marriott

Category Archives for Marriott.

Amex and Chase Hotel Cards Get More Restrictive This Month

It’s about to get more difficult to earn bonus points throuh Chase and Amex co-branded Marriott and Starwood cards. New rules go into effect Aug. 26 that will prohibit an increasing trove of existing cardholders from securing intro bonuses on new cards. A brand new Amex Starwood Luxury card offering is expected on Aug. 23.…

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Marriott-Starwood Merger Not So Smooth for Hotel Owners

Westin Starwood Marriott merger problems revenue

While we’ve seen sparse complaints from hotel guests about the integration of the world’s two largest hotel chains, Marriott and Starwood, things apparently aren’t going so well for some hotel owners. Investors in some Starwood franchises have started complaining of revenue problems they claim are related to merger consolidation, per the Washington Business Journal. Struggles…

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What the Final Marriott Merger Milestone Means for SPG Members and Elites

Starwood Preferred Guest (SPG) loyalists finally have their date with destiny, err with Marriott anyway. Nearly two years after officially merging into the world’s largest hotel chain, Marriott ‘set the date’ for the combined loyalty program – August 18. What to Expect on August 18 On August 18, Starwood Preferred Guest members’ old SPG numbers…

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‘Robot Butlers’ Haven’t Impressed Hotel Guests Very Much: J.D. Power

It’s been a few years now since hotels started experiencing with so-called ‘robot butlers’ to take care of guests in lieu of room service staff. The android service workers have made for great headlines, but according to at least one survey, hotel guests have been less than impressed. J.D. Power and Associates, the consumer research…

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Ritz-Carlton Breaks J.D. Power Satisfaction Record; Hyatt, Starwood Absent

The Ritz-Carlton Hong Kong. Photo by Ritz-Carlton.

Ritz-Carlton blew through the all-time record for hotel customer satisfaction in North America this year, as reported Tuesday by consumer research firm J.D. Power and Associates. Hyatt and Starwood properties are both absent from winnings. The Ritz earned top marks in the consumer survey for the fourth year in a row, as the chain’s satisfaction…

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35% Off SPG Points Purchases – Last Hurrah?

Buy SPG points for 35% off through May 31, 2018.

Marriott announced some pretty significant changes that will unify Marriott Rewards, Ritz-Carlton Rewards, and Starwood Preferred Guest come August, 2018. We have an in-depth guide about all the changes, what the implications might be, and any potential opportunities to take advantage in the interim. Buy SPG Points for 35% Off For now though, the different…

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Deep Dive: Marriott’s New Loyalty Program

Marriott is combining Marriott Rewards, Ritz-Carlton Rewards, and SPG into one big loyalty program in August 2018.

Marriott completed their buyout of SPG back in September 2016, and the company has been working to integrate the different loyalty programs. With 6,500+ hotels across 29 brands in over 120 countries and territories, Marriott is now larger than ever. As many of you know, Marriott today held an event to announce changes to the…

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Deep Dive: Marriott’s New Loyalty Program

Marriott is combining Marriott Rewards, Ritz-Carlton Rewards, and SPG into one big loyalty program in August 2018.

Marriott completed their buyout of SPG back in September 2016, and the company has been working to integrate the different loyalty programs. With 6,500+ hotels across 29 brands in over 120 countries and territories, Marriott is now larger than ever. As many of you know, Marriott today held an event to announce changes to the…

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Marriott’s Expansion in Maniacal Mexico Forges Ahead Despite Numerous Warnings

As we reported last week, the US embassy issued a very serious travel alert for Playa del Carmen, Mexico. Another list of the world’s most dangerous cities, generated by a Mexican anti-violence think-tank, ranks South America as the most dangerous region for travel followed by Mexico with Los Cabos, Mexico taking the honorable #1 spot. These…

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