While Delta originally thanked the DOT for its decision to allow the airline to continue SEA-HND fights, they are now strongly protesting the set terms. Here’s their statement from early last week: At the most basic level, the proposed condition deviates from past practice because, as far as Delta is aware, the department has never… Read full article

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The NTSB is confirming updates from earlier this month, which stated that thrust reversers (which help slow an aircraft) were applied differently at the time of the plane’s landing at LGA back in March. The latest information confirms that the engine pressure ration (which measures the thrust) was higher on the left side of the… Read full article

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The DOT has completed their review of Delta’s SEA-HND slots after formal requests from both American and Hawaiian. The decision states that Delta will get to maintain their daily slot pair in the interest of “consumer competition”, however they will have new requirements placed upon them including operating the flight 7 days a week, 365 days… Read full article

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In the wake of the Delta jet skidding off the runway at LGA last week, many flights into and out of LaGuardia were canceled and passengers were placed on alternate flights to NYC (JFK & EWR). As a result, my flight the next day from Atlanta (ATL) to Newark was extremely oversold. However, Delta’s kiosk… Read full article

Posted by Adam | 14 Comments

They just keep coming, this was the latest announcement from Delta on new and expanded service from Seattle announced last Monday: One daily flight to Kona on the Big Island of Hawaii beginning Dec. 19, 2015 One additional daily flight to Palm Springs, Calif., for a total of two daily seasonal flights beginning Dec. 19,… Read full article

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A false invoice scheme has landed a former NWA/Delta employee in prison for defrauding Delta out of $36 million. The employee, who received a 6+ year sentence, had worked for Delta (previously Northwest) since 1979. His co-defendant received over 10 years back in January. The DOJ alleges from at least 1999 through 2013, the defendants engaged in… Read full article

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While many frequent readers know the ins and outs of booking award tickets, many do choose to solicit the help of an award booking service. Being on the Juicy Miles team, booking award tickets is a daily activity for me. In interacting with phone agents on a virtually daily basis, I have gathered some of my favorite lies… Read full article

Posted by Enoch | 8 Comments

Delta’s back at it, working to beef up their loyalty base in the Pacific Northwest. Their latest promotion allows for elite status after just two roundtrip flights (Silver) or six roundtrip flights for Gold while also providing bonus miles. For a limited time, members in Washington, Oregon and Alaska can fast-track to Silver Medallion status in just… Read full article

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Delta brought its Shuttle product to the West Coast in September 2013 with E175 service between LAX and SFO. The West Coast shuttle will be upgraded this June with 8 of the 15 daily flights going to mainline 717-200 service. The wifi equipped aircraft will accommodate 110 passengers with power in every seat. “Our Delta Shuttle on… Read full article

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An Atlanta based Delta flight attendant had the winning cocktail recipe in a contest that was open to all flight attendants with the airline.  Three finalists were chosen to compete in a “taste off” judged by Delta’s onboard service department and a team of flight attendants. The Jack and Joe took first place and is… Read full article

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Today, Alaska Airlines told Seattle (SEA) airport officials that they do not want their passengers paying for an international terminal expansion that will mostly benefit Delta. The terminal expansion costs recently skyrocketed from $300 million to over $600 million. Alaska’s senior VP of external relations had this to say about the meeting with the Port… Read full article

Posted by Adam | 2 Comments

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