Delta

Category Archives for Delta.

Trip Report – Air France A380 Upper Deck Economy Review, Paris CDG to New York JFK

There are three cabins on the upper deck of Air France’s Airbus A380. Two fall within the mediocre middle of transatlantic offerings, while one is exceptional. The airline has far better business class and premium economy seating on smaller aircraft, particularly the newer 777-300ER, but would be hard pressed to find a better economy class…

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No Surprise, Delta Announces Huge Profit from Purchased Upgrades for Business Travelers

Much to the chagrin of Delta Medallions, Delta’s Q417 earnings call on Thursday revealed just how profitable those purchased upgrades are. Delta president Glen Hauenstein bragged that the domestic upgrade revenue stream is “extremely strong and growing fast”. Not only that, he hypothesized that the majority of growth is coming from business travelers who are using…

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JetBlue Tanks, Finishes Dead Last In WSJ Performance Rankings. But really???

JetBlue, long the darling of airline customer service rankings, dropped from fourth to dead last in the Wall Street Journal’s annual airline performance ranking for 2017. Delta Air Lines moved from second in the 2016 rankings to overtake Alaska Airlines in take the top spot in 2017. The poor ranking is influenced by the New…

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First Impressions: The Bombardier CS100 Is A Great Ride, Delta Fliers Look Forward

I had my first experience flying the world’s newest short-haul passenger jet this past weekend. My 50-minute connecting Swiss Global Airlines flight from Zürich Kloten (ZRH) to Paris Charles de Gaulle (CDG) on a Bombardier CS100 turned out to be a great experience. There has been quite a lot of press around the CSeries program…

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Premium Economy Broke Into U.S. Skies in 2017. Is This The New Business Class?

Asia-Pacific and European airlines have offered premium economy cabins going on a decade now, but the concept was mostly foreign to U.S. fliers, until 2017. American and Delta both introduced their rendition of premium economy class this year, and there are early indications that many airlines are prepared to start treating premium economy as the…

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Five Terrifying Emergency Landings In 2017

The year came and went with no fatal commercial passenger jet crashes, an exceptional performance in an exceptionally safe industry. That didn’t mean passengers weren’t left holding their breath at times. Commercial aviation remains the safest mode of transportation worldwide — by far. But any incidents involving emergency landings and commercial airplanes raise eyebrows. Air…

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First Class Suites Hit Another Level in 2017

First Class is a relative term. For those who haven’t left the lower 48 states, First Class likely means premium economy (or does premium economy really mean first class). But even the most avid globetrotters underwent seismic adjustments to their understanding of first class this year. The undisputed world champions in first class seats have…

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Points And Miles Devaluations Accelerated in 2017, A Trend Unlikely To Change

The pace at which airline miles are losing their redemption value accelerated in 2017 by most frequent flier accounts. While overall valuations have yet to catch up, two sneaky and previously undisclosed valuations at Delta Air Lines should be cautiously considered a bellweather for a much more austere future in points and miles redemptions. Delta’s…

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U.S. Airlines Left The 747 Behind in 2017; What They Replace It With Matters

United Airlines' Boeing 747. Source: United Airlines

There’s been a lot written in 2017 on the maligned and anticipated retirement of the Boeing 747 from U.S. airlines this year. A big driver of coverage (including this author’s) has been the nostalgia around the plane, which has afforded fliers an incomparable experience of grandeur and comfort since its introduction nearly 40 years ago.…

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2017 Was A Great Year For (Cash Paying) Business Class Fliers

Perhaps 2017 was the year that business class began to eclipse previous conceptions of premium service, surpassing first class service U.S. fliers anticipated less than a decade ago. Three dramatic developments did not fail to impress even the most cantankerous fliers. United’s much anticipated (and on most routes still anticipated) rollout of the new Polaris…

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