I had over 75 nights at Starwood properties each of the last two years, several of them at a Westin, yet I had no idea that they offered a New Balance lending program until a trip to the Westin Dublin a few weeks ago. The program has been in the trial phase at select properties since late 2010 but is set to be rolled out brand-wide over the next few months.
According to the promotional card in the room advertising the service “We know that while you strive to maintain a daily exercise routine, it can often be difficult while traveling. Strict carry-on requirements make it harder to pack shoes and apparel creating additional challenges. Westin has recently partnered with New Balance to provide athletic shoes and apparel during your stay, for a nominal fee. Simply dial Service Express and request your shoe and clothing size and they will be conveniently delivered to your guest room. Shoes come with socks that are brand new and apparel is provided fresh and clean. Upon departure, simply leave the items in your room in their mesh bag.”
At the Dublin property the service was being tested at a charge of five Euro or alternatively could be selected as one of the Platinum welcome gifts. The New Balance gear included a pair of sneakers, a moisture tech tee, shorts, and new socks. So, what are your thoughts on borrowing workout clothes (yes, they are washed of course)? My gym shorts and tees don’t take up that much room so I don’t know that I plan to utilize the service, but it is nice to know that it’s there if I forget something.
You can see a sample of the gear here. There is not yet a detailed listing of properties with the service, though some properties that do have it reflect so on their website, like the Westin St. John.