One of the mysteries when the Chase launched the Sapphire Reserve card surround the lounge access policy. The Chase Sapphire Reserve card comes with Priority Pass membership, which allows access to over 900+ lounges in its network.
Let me be the first to say: I am sure people are getting tired of the Chase Sapphire Reserve being talked about, heck, I’m almost tired of it myself. It can be especially annoying for some since Chase didn’t make the sign-up bonus available to everyone—many people with at least 5 credit cards opened in the past 24 months got outright declined (the 5/24 “rule”). But there is no denying that this is one of the most exciting credit cards launches in a while. And sometimes, it takes some research and crowd-sourced reporting to fully understand how to maximize the benefits.
Access rules are important, because it sets the three $450-annual-fee cards apart from each other. For example, the Priority Pass membership that comes with the American Express Platinum card is only good for the person holding the card. The Citi Prestige, on the other hand, offers 2 guests with its membership.
Chase has previously confirmed on Twitter that the card comes with unlimited guests.
We are here to help. The Priority Pass will allow the members of your travel party to access the lounge at no charge. ^MS
— Chase Support (@ChaseSupport) August 25, 2016
Well, we just got another confirmation. Reddit user vm4827 received her/his Priority Pass card in the mail just recently, and it does contain language saying “accompanying guests may visit participating lounges as often as you like.”
As a reminder, the Priority Pass membership is not automatic. You must activate the membership by visiting the Ultimate Rewards portal. However, there are reports that while the Priority Pass is on its way, you can still access lounges, and Chase will reimburse up to $27 or $40 (conflicting reports). I am not sure how this would work in theory, because $27 is what Priority Pass charge for a guest (or access fee, if you have their lowest tier membership). Not all lounges in their network are pay-per-use, so some might require you to show your Priority Pass card before even letting you pay and get in. If you have experience with this, please let us know!
Of course, I would still take “unlimited” with a grain of salt. Ultimately, I think the lounge has some leeway as far as access goes. If you are traveling in a group or school tour with 30 people, the lounge might still turn you away. But anything reasonable, like a family or a group of friends should be just fine.
Have you activated and/or received your card yet? Tell us your experience!