Juicy Miles is the first all-in-one automated award search and booking tool. For the first time ever, it’s possible to search for points and miles award seats — just like one might search Google flights — click through transfer and booking instructions and recruit the help of an expert when things just don’t look right – Juicy Miles is the ultimate award booking service.
This article will walk through the steps of searching for award seats using the Juicy Miles search engine. This unlocks automated points and miles searches through 26 different airline programs, paired with transfers from American Express Membership Rewards, Citi ThankYou Rewards, Chase Ultimate Rewards and Marriott Rewards.
The search relies on the same web interfaces that airlines use, and for this reason it is not perfect. For much of the past decade Juicy Miles has led a growing niche of award travel booking agencies. Of late, 55 dedicated award booking experts help string together points and miles trips for thousands of clients. Those agents remain ready and able, and this article will also explain how to contact agents for immediate help when using the Juicy Miles site.
Step 1 – Searching for Airline Mileage Awards, In One Place
Any mileage search begins on the Juicy Miles homepage. The search bars and menus might look familiar, but this is no Expedia.
Airlines are reluctant to share data about mileage award seats (and thus charge fees to do so), so our search tool cannot be offered for free, like Kayak or Google Flights. To access the Juicy Miles search tool, you’ll need a monthly membership, which is a flat $29.99 for unlimited search queries.
The membership comes with other perks, like a 25-percent discount if and when you choose to retain a Juicy Miles award expert to complete a more thorough search or to book a flight on your behalf.
Once the membership is set up and log-in is complete, a Juicy Miles award search begins like any other flight search. Enter flight details and click ‘Search’.
From here, it’s possible to send your request to a Juicy Miles agent, who can complete a full-service end-to-end award booking.
To get started with a search, a $25 deposit is required, which can be paid automatically using a credit card of PayPal. The fee compensates our team for their time and is fully applied to your final invoice.
Step 2 – Navigating Results Across 26 Airline Programs
Juicy Miles organizes award inventory from 26 airlines and sorts it based on credit card transfer programs like Chase Ultimate Rewards, Citi ThankYou Rewards and American Express Membership Rewards, hotel programs like Marriott Rewards and specific frequent flyer programs like Avianca LifeMiles. The results screen will first display prices, alongside the associated points and miles programs, and estimated taxes and surcharge fees.
Be patient, it can take up to two minutes for results to fully come in, but you can browse through the ones that have already loaded in the meantime.
With respect to credit card point transfer programs like AMEX, Citi, Chase and Marriott Rewards, Juicy Miles automatically finds the lowest mileage price for a given availability. In other words, if a seat on United would be cheaper if booked through Singapore KrisFlyer, Juicy Miles will direct clients to the lowest price.
The lowest price results will appear first, but they aren’t always the shortest in duration or cheapest in terms of cash paid in taxes and surcharge fares. A Lufthansa flight may appear at 65,000 miles, and you may see the same itinerary under United further down in the list. Clicking on the flight displays the associated taxes, and in the Lisbon example below paying an extra 5,000 points to book this flight using United saves over $600 in cash add-ons.
Step 3 – Choosing and Booking an Award Flight
Once you’ve selected a flight, Juicy Miles provides instructions on transferring and booking points. The website also offers a deep deep discount on its award expert services. Once a flight is selected, it is possible to nominate an award expert to take over your chosen booking and complete all remaining steps for a flat $49.99 (full end-to-end mileage searches cost $200 per passenger, by compare). It’s a super convenient option for some of those more time-consuming foreign carrier redemptions.
Whenever proceeding to book a flight, particularly when a points transfer is involved, it’s important to follow a few guidelines:
- Remember: points transfers cannot be reversed, except in extremely unusual circumstances.
- Make sure the results are absolutely as fresh as possible. Award availability can change by the hour.
- Before transferring points, it’s a good idea to attempt to confirm the seat availability with the airline you are transferring points to. In many cases this can be done using an airline’s website.
- If a specific step involves holding a reservation, do not omit this step. Some transfers can take significant time, and seats that aren’t held are liable to be snatched up or merely vanish before the points ever arrive in the airline’s account.
Getting help booking the trip is as easy as providing your phone number.
Step 4 – Managing You Juicy Miles Account
There are several new features to make it easier to manage your award searches. Most critically, all award searches are saved for up to 30 days, automatically. View the full results of your previous searches updated for live inventory.
If you need to repeat a search, or review results with a friend or spouse, just click on the ‘Search History’ or ‘My Trips’ tab to see what you’ve viewed and booked in the past.
In search history, an orange icon will appear next to results that need to be refreshed. Clicking the icon automatically refreshes results.
Have more questions or want to talk to the team about which option is right for you? Use our chat function in the bottom right-hand corner of the screen. Juicy Miles is the ultimate award booking service and we stand ready to assist with automated self-service search or with dedicated one-on-one advice from our team of 55 experts.
Check out the full Juicy Miles 3.0 launch introduction and welcome letter here and our instructional YouTube video below.