It’s easy to think that mail we receive from banks is either junk or unsolicited offers. But recently, I learned a lesson about paying closer attention to the letters I receive, particularly from Chase. Chase has been sending out warning notices before they close credit card accounts for inactivity.
I first became aware Chase was doing this a few months ago — when I received written notice that one of my cards had actually been closed completely.
My Credit Card Closure Story
When I received the notice of credit card account closure, I tried to shake loose the memory of having closed that card on my own. Nope, never did it.
Then, I called Chase only to find out they closed it — for inactivity. I never before received a warning that a card would be closed for inactivity. Nevertheless, I didn’t want to close this particular card.
The Chase representative didn’t disclose much information except for that the card was being closed for inactivity. After telling Chase that I didn’t want to close the card and asking if there was anything I could do, I was given the option to put some spend on the card and have it reopened.
I guess that as a first time inactivity offender I was given some leeway.
Account Inactivity Letter
Fast forward to a few days ago. Chase sent me an inactivity closure warning letter for my Chase Ink Business Cash card. It basically said I had to put spend on the card within 60 days in order for it to stay active.
I’m glad I’m catching these now and paying closer attention. I appreciate these warnings, and especially the 60 day window to put some spend on the card.
While this isn’t earth shaking news, I do think it’s worth reminding readers to get some of those cards out of the sock drawer and put some spend on them before you get a warning from the bank or worse, a letter that the card has been closed.
And certainly don’t do what I did and ignore mail from Chase. It sure would be a hassle to have an issuing bank like Chase close a card when you want to keep it open.