Category Archives for Delta.

U.S. Airlines Collected More Fees Than Ryanair Last Year

U.S. airlines more fees than Ryanair

Ryanair, the European discount carrier often cited as the world’s most-loathed by customers, has built its entire business out of charging airline passengers for just about every damn thing. But get this, the four big U.S. airlines are now beating Ryanair at its own game. American, Delta, Southwest and United Airlines all collected incometotal fee…

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Captive Environment: Airplanes Are Becoming Experiential Marketing Pods

A soaring collab between Allbirds and Air New Zealand. Image by Air New Zealand

In marketing, the power of a captive audience is incredibly valuable. Distractions on-the-ground abound, and capturing shorter attention spans are becoming increasingly difficult. Having a product next to, or on, a potential customer who has no choice but to sit in a seat for hours is a golden opportunity. The Five Senses Onboard Let’s break…

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Airline Change Fees Might — And Should — Go The Way of the Dodo

Change fees airlines

There have been a few headlines about the American Airlines CEO threatening to end flight changes and cancellations on non-refundable tickets. Disregard, there are much bigger forces at play. Congress is considering a cap that would limit fees that airlines can charge passengers to change tickets. This is significant in two ways. It would be…

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Bye-bye Boarding Pass: Delta Will Offer Curb-to-Gate Facial Recognition

This is the future. Starting later this year, your face will be all you need to catch an international flight at Atlanta Hartsfield-Jackson Airport. Delta Air Lines sent out a news release Thursday about end-to-end biometric facial recognition that will allow passengers to access all parts of the airport, and board flights, using just their face.…

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As Hurricane Florence Approaches, Airfare Drops and Awards Open From Southeast Cities

Hurricane Florence airfare flights departures air travel

Airlines are offering passengers the chance to get out of their travel plans to and from the Southeastern United States this week, in advance of Category 4 Hurricane Florence. They also appear to be offering a very cheap ride out of town, with stabilized airfare at or below $200, and frequent flyer mile awards are…

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Warning: Problems Persist With Air France SkyTeam Award Calendar

Problems Air France Award Calendar

Earlier this summer, Air France’s coveted award calendar — the most dynamic tool available to look for mileage seats on SkyTeam airlines — disappeared. Then it returned and we all thought everything was once again right in the world as we know it. Not so fast… there are some persistent problems with the calendar that…

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We Have Reached Peak Airline – Editorial

Emirates A380 Onboard Bar Refresh. Source: Emirates

We will look back on 2018 as the height of a golden era of airline travel. We sampled freshly squeezed juices from a linen-draped mimosa cart, dined on unique amouse-bouche treats and pretended we were all alone as we closed the compartment doors on our private business class suites. This may seem like an ambitious forecast,…

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The Lowdown on Increased Bag Fees (And Ways to Avoid Them)

How to avoid bag fees American, Alaska, Delta, JetBlue, United, Air Canada

Since bag fees became a thing in the U.S., a little over a decade ago, the plague has spread from its seed continent and grown into a worldwide pandemic. Airlines in Asia, Europe, and even the Middle East now charge bag fees on some fares and on some flights. Those fees have been mostly static…

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