Cathay Pacific Resolves Award Blackout, Seats Bookable Through AA, Alaska and Others

by John Harper

Cathay Pacific Airways frequent flyer award seat availability appears to be returning to normal after a technical blackout left partner airlines without access to seat inventories.

As of Monday afternoon, Cathay Pacific award seats are appearing in searches for mileage flights on Qantas and British Airways. Juicy Miles award experts have been able to confirm reservations through call centers at American Airlines AAdvantage and Alaska Mileage Plan.

Cathay Pacific availability appears back to normal. The airline is one of the most attractive options for frequent flyer mile and credit card point redemptions on flights to the Asia-Pacific region.

Cathay Pacific award availability returned to the Qantas Frequent Flyer search tool Monday. Juicy Miles award experts were able to confirm availability with American Airlines AAdvantage.

The loss of Cathay Pacific availability, even temporarily, significantly curtails the ability for points and miles travelers to access Asian destinations using Oneworld frequent flyer miles. For those in the American AAdvantage program, Cathay is often the only reliable option to access many Asia-Pacific destinations.

By Monday afternoon, Cathay Pacific awards were appearing on British Airways Executive Club search tool.

While flyers can search for Cathay Pacific mileage award seats using British Airways’ and Qantas’ websites, anyone looking to redeem AAdvantage miles or Alaska Mileage Plan miles must call the airline to complete the reservation.

Cathay devalued its Asia Miles frequent flyer program last week, though award redemptions through other partner airlines remain available at existing prices. Chase Ultimate Rewards members can book Cathay flights through partners British Airways and Iberia, while AMEX Membership Reward and Citi ThankYou Rewards members can transfer points to British Airways, or directly to Asia Miles.


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Cathay Pacific Promises Fix To Partner Award Blackout, No Timeline - Point Me to the Plane June 25, 2018 - 12:44 pm

[…] Update: Cathay Pacific partner awards now appear to be functioning normally. […]

Sam June 25, 2018 - 4:16 pm

Does Alaska or AA allow to use there Miles from US to HKG and then to India on Cathay?

Cathay Pacific Partner Award Availability Returns to Normal June 25, 2018 - 4:30 pm

[…] of the issues above appear to have been resolved, with Point Me to the Plane reporting that award searches on OneWorld partners Qantas and British Airways now display Cathay […]

Kyle June 28, 2018 - 12:08 pm

@Sam yes

Kyle June 28, 2018 - 12:13 pm

So the flights are showing up on BA searches now, but the real problem is that there is no business class award availability showing. Asia Miles is showing some space but also they have a waitlist feature now for their standard awards. I suspect this is why there is no business class availability showing for partners.

It’s weird because 1 first class seat shows up on several days thru BA.

John June 28, 2018 - 12:14 pm

Cathay business availability has always been a fickle find. Sometimes Cathay seems to open it wide up, others it’s squarely more scarce than first class.

Pablo Rincon August 21, 2018 - 10:21 pm

Quick question. I’m looking at dates in the spring to fly from HKG-Japan. Lots of flights daily, and the Qantas and BA sites show zero to very low availability. Is this normal ? I plan on doing BOS-HKG-Japan. But at the moment dates dont match because HKG-Japan doesnt show much availability for most of March/April. Some dates are empty.

Funnily enough, seatguru shows Biz class for example is almost empty.

Thnx in advance!

John Harper August 22, 2018 - 5:08 pm

Pablo, this is normal, particularly as Spring is a busy tourist season in Japan. Check back regularly, or consider recruiting a service like Juicy Miles for help.

Heather September 29, 2018 - 4:03 pm

Any luck on recent searches? We’ve been looking for one seat on Nov 5 JFK-YVR-HKG-DPS for months. We have one in F and one in J already and just want to upgrade the J seat. Absolutely nothing on that date and then nothing searching across other dates for two.


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