Here’s a nice story from Israel as an El Al flight bound for JFK returned to the gate to pick up a passenger. A little girl headed to a special camp in New York for children suffering from cancer, had previously de-boarded the plane after not being able to locate her passport. The plane was just about to takeoff when a fellow passenger located the passport in another camper’s suitcase. The pilot contacted the control tower, El Al corporate offices and the ground crew to see if he could return back to the gate to pick up the girl. After 30 minutes of negotiations, the pilot received the OK to turn back around and pick her up while the rest of the plane broke out in applause. From the Times of Israel:

“Her dream came true!” wrote Rabbi Yaakov Pinsky, director of Chaiyanu, Chai Lifeline’s Israel branch. ”Those of us on the plane experienced something as well. Instead of the hostility that usually greets a plane delay, there were cheers and tears on that El Al plane, flight 007. Passengers and crew shared Inbar’s happiness and excitement.”

“Planes rarely return to the gate after departing,” said El Al in a statement. “The plane was on its way to the runway, when the passport was found on the plane. After consulting with El Al crew on the plane and El Al staff at the airport the decision was made and the plane returned to pick up Inbar. El Al was honored and proud to help Inbar’s dream to go to the camp in the USA come true. We wish Inbar full recovery and health.”

According to its website, Camp Simcha offers young patients aged 5 – 20 a chance to enjoy a normal camp experience and take their minds off their illness. “They can share their hopes, fears and triumphs with friends, or just forget about illness for a while.”

The responses below are not provided or commissioned by the bank advertiser. Responses have not been reviewed, approved or otherwise endorsed by the bank advertiser. It is not the bank advertiser's responsibility to ensure all posts and/or questions are answered.

8 comments
0

Related Articles

8 comments

anon August 16, 2013 - 3:09 pm

Really nice!
Sounds like they are making amends. Same airline had a call center employee hang up on me when I needed help making an emergency reservation to schedule arrival for a funeral.

Reply
carole zoom August 16, 2013 - 3:17 pm

Good call! Yay.

Reply
Kenneth D. McClintock August 16, 2013 - 3:21 pm

That’s a delay I’d love to suffer!

Reply
Kenneth D. McClintock August 16, 2013 - 3:21 pm

That’s a delay I’d love to suffer!

Reply
sara August 16, 2013 - 4:15 pm

Wow, that’s awesome. Love hearing positive news from an airline. Well done Elal!

Reply
BlushandBarbells August 16, 2013 - 4:22 pm

What a lovely story!

Reply
harry August 17, 2013 - 3:57 am

Wow!!! Unbelievable!!!

Reply
Vicki August 17, 2013 - 11:27 am

Brought a tear to my eye. Random acts of kindness still occur.

Reply

Leave a Comment

This site uses Akismet to reduce spam. Learn how your comment data is processed.

BoardingArea

Point Me Awake

  

A morning jolt of travel-infused news & deals straight to your inbox. 

 

Success! Check your email for a welcome onboard message