Rhapsody in Blue for 12 Hours – Crazy United Call Wait Times

In this video a Bloomberg reporter shares her United 12 hour hold horror story. Longer than normal waits were expected last week given the weather conditions and cancellations, but United’s hold times were far longer than any other airline as their website was also down, preventing travelers from switching flights online.

Check out the video here.

Phone Hold

Leave a Reply

Your email address will not be published. Required fields are marked *