I booked a Beach Villa (lowest level room) at the Conrad Maldives last February prior to the HHonors devaluation, knowing that an upgrade would more than likely not be complimentary at the resort, regardless of my HHonors status. Well, I was shocked today when we found out that we had been upgraded to a Water Villa! Here’s the email I received from the hotel about three weeks before our stay, listing the prices for upgrades and the included HHonors benefits:
Dear Mr Point Me to the Plane
Sunny greetings from Conrad Maldives Rangali Island!
Thank you for choosing our beautiful resort for your upcoming vacation.
Due to the very special nature of the accommodations at Conrad Maldives, we are unable to offer complimentary upgraded accommodations. However, as you are a valued Diamond member, we are delighted to offer you the following benefits during your stay. Please ensure that your Diamond status is active upon arrival in order to enjoy full Diamond member benefits. Kindly note that Diamond benefits are only applicable for cardholder and one guest. In the event that cardholder is not travelling, guests who are staying with us will not be able to enjoy the benefits below.
- Complimentary breakfast for cardholder and one guest per day. Additional guests will be charged at $35 + taxes per adult per day. Children below 12 years old get 50% discount.
- One bottle of wine upon arrival
- Chocolate & Fruit amenities upon arrival
- Daily Happy Hour at Vilu restaurant for you and sharing guest in same villa from 17.00 – 18.00 hours
HHonors™ Global Benefits:
- Earn points & miles “double-dipping”
- Complimentary weekday newspaper (online print)
- Late checkout upon request, subject to availability
- Two complimentary bottles of water per day
If you wish to upgrade your villa for your upcoming stay, either for the entire stay or partial stay, I am pleased to offer 30% discount on upgrade charges. The discounted upgrade rates from Beach Villa to the below mentioned villa categories as follows.
Beach Villa to Water Villa – USD 350.00 + taxes per night
Beach Villa to Deluxe Beach Villa – USD 350.00 + taxes per night
Beach Villa to Superior Water Villa – USD 525.00 + taxes per night
Beach Villa to Retreat Water Villa – USD 665.00 + taxes per night
Beach Villa to Deluxe Water Villa – USD 840.00 + taxes per night
Beach Villa to Premier Water Villa – USD 1,645.00 + taxes per night
Beach Villa to Junior Beach Suite – USD 1,645.00 + taxes per night
Taxes are 10% service charge and 8% Tourism Goods and Service Tax.
So this upgrade should have costed over $400 per night, however upon check-in we were told by our personal check-in assistant that the hotel was at 90% occupancy and that while upgrades are normally not complimentary, in this case they were more than happy to offer it to us…even without requesting one.
Awesome, really really exciting. Here’s a quick look at the room, full report in the coming weeks.