What was the most expensed airline, hotel, and car rental company in 2013? What about the most expensed restaurants in 2013? How about a break down of the percentage of  the T&E budget spent by category in 2013?  For those of you who travel for business, you’ll definitely find this SpendSmart report from Certify really interesting.

Leading cloud-based travel and expense management software provider Certify announced its 2013 year-end review of business expense trends and the results of its latest business spending report, covering the fourth quarter of 2013.  For 2013, the top vendors in terms of percentage of receipts include Starbucks, Delta Air Lines, Avis and Marriott. Those vendors top-rated in terms of business traveler satisfaction don’t correlate, however: they include Chick-fil-A, Residence Inn, Southwest Airlines and Enterprise. From 2012 to 2013, the top categories as relates to percentage of T&E budgets remained the same: meals took the largest chunk, followed by airfare, miscellaneous (such as groceries and personal items) and hotel. Top-expensed vendors for Q4 include Starbucks, McDonald’s, Marriott, Hampton Inn, Delta, United, National and Avis. The biggest gainers for expensed items were Dunkin’ Donuts, which moved up from sixth-most expensed restaurant to fifth-most expensed restaurants from Q3 to Q4; US Airways, which moved from fourth to third-most expensed airline and American Airlines which moved from fifth to fourth-most expensed airline in the last quarter. Southwest Airlines dropped from third place in Q3 to fifth place in Q4. The quarterly Certify SpendSmartTM Report analyzes vendors, expense amounts and satisfaction rating data on business expenses collected directly from end users.  Certify SpendSmart reports on millions of receipts and expenses, delivering valuable insights to Certify clients and the business travel and expense industry at large. Certify has been tracking corporate travel and expense data since 2009 and uniquely offers integrated travel booking, travel and expense management and reimbursement in one system.

Most Expensed Airline Most Expensed Hotel Most Expensed Rental Car Most Expensed Restaurants Most Expensed Meal Category Regional Expense Highlights

Percentage of T&E Budget Spent by Category in 2013
Meals               22.5%
Airfare             15.71%
Misc.                14.92%
Hotel                14.9%
Fuel                 12.33%
Cell Phone       5.63%
Car Rental       5.24%
Taxi                 3.16%
Shipping           2.36%
Parking            1.63%

To compare budget percentages for 2012, click here.

Q4 Highlights:

Most-Expensed Restaurants:
Starbucks:                   4.98% of expenses, averaging $10.26 per receipt
McDonalds’s:               2.97%, averaging $7.57
Subway:                      1.73%, averaging $14.65
Panera Bread:             1.68%, averaging $37.00
Dunkin’ Donuts:           1.27%, averaging $10.84 [moved up 1 spot from Q3]

Most Expensed Restaurants by Meal

  • Breakfast:     Starbucks, 13.91%
  • Lunch:            McDonalds, 3.03%
  • Dinner:           McDonalds, 1.55%

Most-Expensed Hotels
Marriott:                      9.27% of expenses, averaging $225.96
Hampton Inn:              7.45%, averaging $195.88
Courtyard by Marriott:            6.28%, averaging $170.52
Hilton:                          4.68%, averaging $189.71
Holiday Inn:                 4.26%, averaging $148.42

Most Expensed Airlines
Delta:                          19.77% of expenses, averaging $408.14
United:                        14.08%, averaging $419.29
US Airways:                 9.7%, averaging $291.78 [moved up 1 spot from Q3] American:                    9.53%, averaging $352.20 [moved up 1 spot from Q3] Southwest:                  8.92%, averaging $297.94

Most Expensed Car-Rental Services
National:                      18.2%, averaging $166.67
Avis:                            16.18% of expenses, averaging $173.83
Hertz:                          14.72%, averaging $226.80
Enterprise:                  12.59%, averaging $182.86
Budget:                       4.14%, averaging $186.09

Used with Permission from Certify
Certify is the leading online travel and expense management solution for companies of all sizes. Organizations worldwide book travel and complete expense reports quickly, easily and cost effectively using Certify cloud and mobile applications. For more information about Certify please call 207.773.6100 or visit http://www.certify.com.


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kodoma January 16, 2014 - 7:00 pm

My boss said he was going to buy stock in Starbucks after seeing my expenses there lol. That was interesting, thanks!

2Q14′s Most Expensed Airline, Hotel, Restaurants, and Car Rental Business Charges – T&E Budget Breakdown - Point Me to the Plane - Point Me to the Plane August 19, 2014 - 5:31 pm

[…] 2013′s Most Expensed Airline, Hotel, Restaurants, and Car Rental Business Charges – T&E Budg… […]


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