Doesn’t it seem like there’s one of these every few weeks? This one ranks Alaska and Delta at the top and American and United at the bottom on the list of nine US carriers. Here’s the latest from the WSJ, where Scott McCartney shares which airlines performed the best and the worst in 2013 using the following criteria: on-time arrivals, canceled flights, extreme delays, bumped passengers, mishandled bags, complaints, and 2+ hour tarmac delays.

In the Middle Seat’s annual scorecard of airline service, tracking seven different key measures of airline performance, Alaska Airlines performed best in 2013 among major carriers. At the top with Alaska was Delta, which for the past two years has posted far better operational results than big competitors. Worst among big airlines? United Airlines and American Airlines, again.

2013 Airline Scorecard

Check out the full article, rankings, and scorecards here.

The responses below are not provided or commissioned by the bank advertiser. Responses have not been reviewed, approved or otherwise endorsed by the bank advertiser. It is not the bank advertiser's responsibility to ensure all posts and/or questions are answered.

0 comment

Related Articles

Leave a Comment

This site uses Akismet to reduce spam. Learn how your comment data is processed.


Point Me Awake


A morning jolt of travel-infused news & deals straight to your inbox. 


Success! Check your email for a welcome onboard message