In this video a Bloomberg reporter shares her United 12 hour hold horror story. Longer than normal waits were expected last week given the weather conditions and cancellations, but United’s hold times were far longer than any other airline as their website was also down, preventing travelers from switching flights online.
Check out the video here.
The responses below are not provided or commissioned by the bank advertiser. Responses have not been reviewed, approved or otherwise endorsed by the bank advertiser. It is not the bank advertiser's responsibility to ensure all posts and/or questions are answered.