Category Archives for Hilton.

Ritz-Carlton Breaks J.D. Power Satisfaction Record; Hyatt, Starwood Absent

The Ritz-Carlton Hong Kong. Photo by Ritz-Carlton.

Ritz-Carlton blew through the all-time record for hotel customer satisfaction in North America this year, as reported Tuesday by consumer research firm J.D. Power and Associates. Hyatt and Starwood properties are both absent from winnings. The Ritz earned top marks in the consumer survey for the fourth year in a row, as the chain’s satisfaction…

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Huge Chinese Conglomerate Selling Its $6.5 Hilton Stake, Maintains Radisson Ownership

CNN is reporting that Chinese conglomerate HNA Group is looking to offload its $6.5B stake in Hilton Worldwide. Back in 2016, HNA purchased a quarter stake in Hilton which turned into three separate investments when Hilton split into separate entities in 2017 – Hilton Worldwide, Hilton Grand Vacations, and Hilton Park Hotels & Resort. HNA’s…

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Conrad Opens New Caribbean Property

Hilton has officially opened the Conrad Cartagena on the Caribbean coast of Colombia. It’s marks Conrad’s entry into the Colombian market and joins just two other of the brand’s properties in Latin America. The hotel boasts five pools, a huge spa, a golf course, and seven food and beverage options. Hilton told the Caribbean Journal:…

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All the Details: 2018 Hilton Honors Program Changes

The Waldorf Astoria Chicago, one of the properties that will provide a $15 Food and Beverage credit to Gold and Diamond members in lieu of a true breakfast. Source: Waldorf Astoria Chicago

Hilton is one of the largest hotel chains with over 5,000 locations worldwide, and they operate one of the largest hotel loyalty programs, Hilton Honors. The program underwent some changes in 2017, perhaps most notably a name change from HHonors to Hilton Honors, pooling of points, and Points + Cash redemptions. In an attempt to stay…

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Anbang “Has Hilton over a Barrel” as Waldorf Astoria Finally Begins Renovations Removing Most Rooms

The historic Waldorf Astoria in New York closed almost seven months ago for pending renovations, though no work has started thus far.  That will soon change as demolition work begins next month according to the New York Post. According to the article, Hilton has been “sweating bullets” as Chinese insurer Anbang has provided few updates…

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Conrad Maldives Now Offers “Instagram Butlers”

Conrad Maldives is offering Instagram Butlers to help guests find the perfect Instagrammable moment

Instagram has seen tremendous growth over the past decade, and vacation photos are among some of the most commonly shared posts on the network. Many have commented that millennials value experience over materialism, and the increased interest in traveling is perhaps a manifestation of that. And it’s no secret that many travelers post about their travel experience on Instagram, which often…

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