Lufthansa Sues Throwaway Ticketing Passenger (Again)

by Zoe

In a lawsuit that was tried last December, Lufthansa accused a passenger of willfully booking a cheaper ticket with no intention of actually using the final leg of their journey . According to the airline, the passenger booked a roundtrip business class ticket from Oslo to Seattle via Frankfurt for €657 back in April 2016. The fare was due to a special sale Lufthansa was running for Norway residents.  On the return, the passenger de-planed in Frankfurt and flew to Berlin on a separate ticket. Lufthansa told the court that the flown ticket would have been €2769 and demanded the defendant pay the additional charge plus interest.

The case was tossed as German court documents revealed that Lufthansa failed to explain how it arrived at the charge. However, Lufthansa is persistent and it was revealed today that the airline has appealed the verdict and will get to make their case once again.

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4 comments

Andy February 11, 2019 - 6:59 pm

Any court that would award a company, or individual for that manner, damages because they were not allowed to render service is bannanas.

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Rupert February 11, 2019 - 7:05 pm

This is a big deal: if LH looses in appeal, it’ll be precedent to lick out a lot of ticketing rules across Europe. It’d be a great win for consumers…

Reply
Ken February 12, 2019 - 1:07 am

Always wondered how ethical it is for airlines to charge substantially cheaper for adding flights. I understand the competition argument from economics point but econ also classifies externality creates market failure. Here Lufthansa doesn’t incorporate the cost of additional air pollution created by additional legs. LH is incentivizes pax to fly more and thus pollute the air more. I think this kind of notorious charges for direct flights relative to connecting should be regulated just as any other negative externality should be. I hope eu takes this issue more seriously

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Giselle February 12, 2019 - 9:07 am

Thаnks for finally writing about >Lufthansa Sues Throwaway Ticketing Passenger (Αgain) – Poіnt Me to the Plane <Liked it!

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