Hyatt Regency Vancouver Refreshed Suites – Hotel Review & Trip Report of Renovated Executive & Junior Suites

by Shelli

There are cities that become your home cities even if you don’t actually live there, you simply love them for all they have to offer and visit them as often as you can. For you these cities are magical. For a long while now, I’ve called Vancouver, British Columbia, one of my home cities. If you can find a hotel in your home city that suits you to a T, well then you’ve struck gold. In this Hyatt Regency Vancouver, Canada review you’ll learn why this hotel is golden.

I’ve been striking gold for years now at the Hyatt Regency Vancouver. No matter the season when I’m visiting, I’m always happy with my home Hyatt’s ability to provide me with an oasis from the hustle and bustle of Vancouver. I always leave the hotel having already planned my next visit!

Hyatt Regency Vancouver Building Street View

Regency Vancouver Lobby

Hotel lobby and entrance.

Don’t think for a minute that I’ll go easy on the Hyatt Regency as I pen this hotel and hotel room review. It may even be that I hold my home Hyatt to a higher standard, just because it is a hotel I frequent so often. After all, first impressions matter and if you’ve not yet stayed here I want you to have the best impression possible.

Specifics About The Hotel

The Hyatt Regency Vancouver has 650 rooms and it is the one of the largest hotels in Vancouver. The hotel is owned by InnVest, a company that holds a large portfolio of hotels in Canada. The Hyatt Regency was built in 1973 making it 45 years old. The room refresh that the hotel has been going through this past year is projected to be completed by summer 2019.

How I Paid For My Stay

My most recent stay at the Hyatt Regency Vancouver was for five nights. For one night I used a World of Hyatt cash and points rate and the remaining four nights were booked with my Citi Prestige card so I could benefit from the 4th Night Free rate. The all cash rate was $206 USD a night. Remember, if you’re paying cash for a hotel stay, let Pruvo monitor your rate for price drops!

This would also be a good hotel to use a World of Hyatt free night award that comes with the Chase Hyatt credit card yearly renewal as the cash rates during the high season can be well over $300 USD. The Hyatt Regency Vancouver is a World of Hyatt Category 3 property, meaning free nights start at 12,000 Hyatt points per night.

My Room Assignment

I have Globalist status with Hyatt so I was upgraded to an Executive Suite. I usually stay in a Junior Suite, so I was looking forward to enjoying a different room category experience. Because I know the Junior Suite so well, and because the hotel and many of the Junior Suites have been recently refreshed, I’m going to review BOTH the Junior Suite and Executive Suite rooms. Let’s just say you’re getting two room reviews for the price of one! The suites are very different from each other in what they offer. They would appeal to different guests depending on what your needs are, so it makes good sense to cover both suites in one review.

Using my Hotel Room Scorecard I broke down the individual elements of the Executive Suite and the Junior Suite at the Hyatt Regency Vancouver, which scored a 33 of 40 points.

Location 5/5

The Hyatt Regency is located on Burrard Street and is very well placed for exploring the city. It’s located three blocks from the waterfront and three blocks from Robson Street, which is one of the main shopping districts. If you’re on a cruise that stops in Vancouver, when you dock you’re only a few blocks away from the hotel.

The hotel is one block from a metro/Skytrain station, giving you easy access to the airport. There are buses on Burrard Street, and on Georgia Street you can catch an express bus to Horseshoe Bay for some lovely hikes and amazing fish and chips! If like me you enjoy walking everywhere when exploring a city, the Hyatt’s location will not disappoint you.

Hyatt Regency Vancouver, BC

City view of Vancouver.

Lighting 4/5

Rooms have floor to ceiling windows. The bedrooms have good lighting for the size of the room, with one standing lamp and two lamps at bedside though no overhead lighting in the Executive Suite bedroom. Each desk has its own light and given the placement of the desks in the bedrooms, during the day there would be plenty of natural lighting as well.

The living room area is a bit dim given the large space. I actually moved a standing lamp from the bedroom into the living room for extra lighting. The kitchenette area in the Executive Suite had the best lighting with bright overhead lighting.

Hyatt Regency Vancouver, BC

Executive Suite living room. Notice the two standing lamps!

In the recently updated Junior Suites, bedrooms now have overhead lighting and more standing lamps. I found the old desk lamps awkwardly shaped and now, interestingly, the light over the desk is the same style but not as big yet just as bright. Good switch, Hyatt!

Hyatt Regency Vancouver, BC

Junior Suite desk. Notice the USB port on the base of the light.

Window Access 4/5

The Hyatt Regency is located on a very busy street with car, bus, and general street noise, so it’s right in the thick of the downtown action. Ask for a high floor. There are 33 floors, with the executive lounge on the 29th floor.

Hyatt Regency Vancouver Guest Floor Lobby

Refreshed guest floor lobby looks great!

The Executive Suite did not allow for opening a window, but the Junior Suite has a balcony with sliding door in the bedroom. Because housekeeping was cleaning the balcony when I took the photo, you don’t see the usual balcony furniture out there. Even if you don’t use the balcony, being able to open the door for some air is a big plus in my book.

Hyatt Regency Vancouver, BC

The corner Junior Suite bedroom has a balcony!

There are two levels of window curtains, one for privacy and then heavy blue curtains in the Executive Suite as black-out curtains. Interestingly, one of the most common complaints the Hyatt Regency used to get was about how dark the rooms seemed, especially with the dark curtains.

Hyatt Regency Vancouver, BC

Junior Suite curtains are a light shade of brown and beige.

Hyatt listened, and in the refurbished Junior Suites the curtains are now a mix of light browns and beiges and are much much nicer.

Given the orientation of the Hyatt Regency, the view from the rooms is either city buildings and sunrise, or more of a nature view with mountains, water, and sunset. I was told that most people request the sunrise view.

Hyatt Regency Vancouver, BC

Mountain view option from high floor rooms. No snow YET!

Hyatt Regency Vancouver, BC

City view from the higher floors.

Bed Comfort 4/5

The beds are comfortable enough. I’d rate them on the soft side though, so if you sleep better on a harder bed, you might not love them. One thing to note is in the Junior Suite bedroom. If you don’t get a king bed the beds are two double beds, not queens.

Hyatt Regency Vancouver, BC

Full view of Junior Suite bedroom.

Bathroom 3/5

I’ve mentioned in many other hotel reviews I’ve written that I don’t like overhead showers. I prefer shower-head options. The shower stall in the Executive Suite is actually quite small given the size of the bathroom, with too much bathroom real estate being taken up by the tub.

Hyatt Regency Vancouver, BC

Small stall with overhead shower in the Executive Suite bathroom.

Hyatt Regency Vancouver, BC

Executive Suite spacious bathroom with double sinks.

The Executive Suite bathroom has two sinks, which is always a welcome feature. Why is it that bathrooms always have the best lighting of an entire suite? The Executive Suite bathroom has a towel warming rack. Nice touch! I’m a stickler for hooks to hang towels on and this bathroom gets a big YES!

One very odd feature of the Executive Suite bathroom is that the bathroom glass door only swings one way! You could push or pull the shower door, but not the entry door. You have to push it to get in and pull to get out. Not a huge deal, but be prepared to laugh at yourself and wonder why you keep pulling when you should push and vice versa.

Hyatt Regency Vancouver, BC

Executive Suite tub. Towel warming rack is a nice touch.

Hyatt Regency Vancouver, BC

Executive Suite bathroom entrance.

The Junior Suite has two bathrooms, both with a single sink and both with a tub over-head shower combo. One bathroom is just off the counter minibar area in the living quarters and the other bathroom is in the bedroom around the corner from the bed. I prefer this set-up and like it much better than the Executive Suite bathroom set-up.

Hyatt Regency Vancouver, BC

Junior Suite bathroom with single sink

Hyatt Regency Vancouver, BC

Junior Suite overhead shower/tub combo

Interior Appointments and Furnishings 3/5

In the Executive Suite the couch has a lounge section at one end, which is a great couch feature. I wish more hotels had this. Its deep blue color is attractive and seems to wear well.

Hyatt Regency Vancouver, BC

Executive Suite living room and kitchenette counter.

There is so much unused space in this suite so if Hyatt is listening, when you walk in, how about a coat rack in the entry way? This is Vancouver after all, and you’ll likely have an umbrella, coat, and shoes that could use a home by the entrance door.

The layout of the bedroom in the Executive Suite was one of the strangest I’ve seen because of one odd feature. The bed has a side table that is VERY close to the closet. It’s a small closet to begin with. The safe is on the top shelf of the closet and all the way to the left. It’s a very tight squeeze even for someone lean like me, to open the closet door and use the safe. If you’re right-handed it’s even more awkward. This could so easily be remedied by moving the safe.

Hyatt Regency Vancouver, BC

View of the tight squeeze between the side table and closet in the Executive Suite bedroom.

Hyatt Regency Vancouver, BC

Executive Suite closet houses the safe in a very awkward place.

Layout wise, I also feel the bathroom is too close to the bed. All the glass you see on the mirror and on the bathroom door and bathroom wall is just not my taste in room decor.

Hyatt Regency Vancouver, BC

Executive Suite bathroom entry.

Hyatt Regency Vancouver, BC

Executive Suite bedroom. Obviously I made the bed, not housekeeping!

Hyatt Regency Vancouver, BC

Executive Suite desk and TV.

Hyatt Regency Vancouver, BC

Executive Suite entry way to bedroom.

In the Junior Suite the closet in the living space has much easier access and that’s where the safe is placed. It’s on the floor so access is much simpler.  With the refurbished rooms the safes are now back to the old style where you set the combination rather than use a key card to access. The Assistant Rooms Manager said, “Sometimes the old fashioned way is the best way.”

Hyatt Regency Vancouver, BC

Safe in Junior Suite uses a combination code.

The Executive Suite living room has a lot of underutilized space. A table and chairs in the corner of the Executive Suite would be a great addition or even another desk to match the two desks that you get in the Junior Suite set-up.

In the remodeled Junior Suite not only is the furniture more modern than it was before, but the new living room chairs are much more comfortable.

Hyatt Regency Vancouver, BC

Beautiful newly remodeled Junior Suite living room.

Hyatt Regency Vancouver, BC

Junior Suite living room desk. I prefer an office style desk chair that can be adjusted for height.

Those old chairs, which you still see in the Executive Suite, are narrow and a tight squeeze even for a thin woman like me.

Hyatt Regency Vancouver, BC

Executive Suite bedroom chair is unfortunately not very comfortable.

The chair in the bedroom of the Junior Suite has an accompanying ottoman!

Hyatt Regency Vancouver, BC

Remodeled Junior Suite bedroom has a comfortable chair and ottoman.

Hyatt Regency Vancouver, BC

Excellent lighting in the Junior Suite bedroom. Door connects to the living room.

Hyatt Regency Vancouver, BC

Junior Suite bedroom.

Hyatt Regency Vancouver, BC

Bedroom with spacious dresser in the Junior Suite

Hyatt Regency Vancouver, BC

Junior Suite bedroom. The remodeled rooms now have overhead lighting.

Again, as in the Executive Suite, the long hallway needs something like a chair, couch, or coat rack. Usually, I move a chair or a seat from the bedroom into this space to make it more functional.

Hyatt Regency Vancouver, BC

The entry way to the Junior Suite could use a bench or coat rack, perhaps.

There is very little artwork in the Hyatt Regency rooms. I’d rather have less artwork then too much. The rooms have a few well-placed pieces on the walls with neutral nature scenes which matches the hotel location.

Hyatt Regency Vancouver, BC

Nothing fancy about the room temperature controls….and that’s a good thing!

Electronics 5/5

In the Executive Suite there are two outlets in the kitchen area and more than enough outlets in the living room. Plugs and outlets were plentiful and well-placed throughout the suite. There were outlets near the beds and universal plugs and USB charging ports at the desk. One good design feature in the new Junior Suite rooms is that the lamps all have USB outlets on them. Great idea!

Hyatt Regency Vancouver, BC

USB port on the table lamps in the remodeled Junior Suite.

Snack and Minibar 5/5

The Junior Suite has a regular Starbucks coffee maker. The Executive Suite has a Keurig coffee maker. Personally, I’d love to see them get rid of the Keurig and add a Nespresso instead. If they keep the Keurig, I’d like to see them provide instructions for how to use the Keurig! There are none on the machine or on paper anywhere. Am I supposed to drain the brewer before I start…..no clue. Too many buttons and little working knowledge can make for a big coffee mess. Of course, you could just go out and explore the excellent coffee scene in Vancouver!

Hyatt Regency Vancouver, BC

Executive Suite kitchen area with fridge and Keurig coffee maker.

The Executive Suite kitchenette includes a sink and big fridge. The spacious counter served as a good workspace with three stools for seating. The kitchen was not as amazing as the Park Hyatt Saigon, but a sink is always great to have when you’re in a room for more than a day or two.

Hyatt Regency Vancouver, BC

Executive Suite counter has good overhead lighting.

The Junior Suite’s snack area surface is quite large and there is a fridge. Even though it’s not a big one as in the Executive Suite, it’s plenty big to hold drinks and snacks and a coffee maker.

Hyatt Regency Vancouver, BC

Entry way to Junior Suite. Snack and minibar area in the bedroom.

Hotel Service and Club Lounge

The lounge is not a particularly big or fancy one, but the lounge concierge team is awesome and the lounge itself does what it does very well. You can’t beat the view from the lounge. From the 29th floor the views to the north of the mountains overlooking the harbor are strikingly beautiful. One thing that stands out for this lounge is that there is a patio, though a small one.

Many Hyatt lounges in North America during their evening hours don’t serve what I call real foods. There’s no salad, though maybe a bowl of lettuce, and nothing that’s not fried for a hot option. If I have to name one food I see offered more than any other it is flatbread pizza. And the same pizza over and over again. Terrible, in my opinion.

Lounges can do much better, and this lounge does. In contrast, in this lounge hot food offerings at night are protein! I’ve sampled tasty meatballs, grilled shrimp, chicken wings, and pork ribs, so not only are the offerings good, but there is plenty of variety. Each night the lounge also provides delicious, creative salads. I try to eat at least two big bowls of salad every night because I don’t want them to think no one appreciates the healthier foods.

The lounge is also well staffed. When hotel management knows lounge occupancy will be high, they will double lounge staff.  Many hotels, no matter the hotel occupancy rates, only have one lounge concierge. I find this Hyatt Regency’s policy works much better for both guests and staff. Take note that the lounge often closes for the Christmas holiday season. Sometimes they close for a few weeks and sometimes longer.

Housekeeping and guest services are always quick to provide requested items. At the hotel front desk there is always more than enough staff and the concierge desk is well staffed too. The Hyatt Regency Vancouver is a busy hotel that knows providing abundant well-trained staff makes a difference to a hotel guest!

Upshot

There you have it, two different suite options providing different amenities and furnishings. I am impressed with the Junior Suite refresh. They came out really well and the suites look and feel so much better.

If you’re traveling with children or a group, for sure I’d recommend the Junior Suite. If traveling as a couple and you don’t need the pull-out couch the Junior Suite offers, the Executive Suite will serve you really well.  No matter which room you opt for at the Hyatt Regency Vancouver, I’d be willing to bet you’ll have a great stay and like me, will return as often as you can!

The responses below are not provided or commissioned by the bank advertiser. Responses have not been reviewed, approved or otherwise endorsed by the bank advertiser. It is not the bank advertiser's responsibility to ensure all posts and/or questions are answered.

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