The NY Daily News is reporting that when American Airlines Flight 1671 arrived at JFK from Cancun, Mexico, at 8:50 PM this past Friday, passengers simply walked out of the airport without having their passports or luggage checked by Customs and Border Protection. Apparently, the plane was incorrectly directed to a domestic gate. Passengers are now being forced to return to the airport in order to clear customs…no matter how far they’ve traveled since. AA is personally reaching out to the passengers:
The passenger complained Saturday that agents have “been harassing me with phone calls — they’re coming from high-up people at American Airlines, TSA and customs . . . . They’re very aggressive.” Another passenger also said that agents had been reaching out constantly. “They’re telling me that I am here illegally, that I’m trespassing!” the passenger said. “They said, ‘If you don’t come in Monday, we’re sending FBI agents to your house.’ ”
Here’s the official statement from American:
“Some passengers on Flight 1671 did not complete immigration and customs process upon arrival when they were inadvertently directed to the domestic terminal. American Airlines is working with Customs and Border Protection to ensure they complete the process and to prevent this from happening in the future.”
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