My flight from Chicago (ORD) to LaGuardia (LGA), unfortunately the final of the night, was delayed for numerous reasons – a broken sensor, then a mechanical problem on the alternate aircraft that we were switched to, crew time out, searching for new pilots and crew, and then aircraft servicing (whatever that meant at 2AM). Once the… Read full article

New flight attendants who work for major carriers start out making $18,000-$20,000 a year. Flight attendants at smaller airlines and regional carriers? They make even less. Despite the reputation of the job, there’s nothing glamorous about life as a flight attendant, especially in the first few years. I couldn’t obtain any re-publishing rights besides the few sentences… Read full article

Air Tahiti Nui, a redemption partner of both AA and DL, released a GoPro behind-the-scenes time-lapse video of flight operations from baggage loading to landing. It was filmed over a month following the airline’s A340 planes from Auckland (AKL) to Paris (CDG) via Papeete (PPT) and Los Angeles (LAX). The video was filmed by Matthieu Courtois, a… Read full article

For 18 months, a UA operated 50-seat regional jet left Newark (EWR) every Thursday night for Columbia, S.C. (CAE). It would then return back to EWR on Monday mornings. Federal prosecutors want to know if United offered the flight because David Samson, then chairman of the Port Authority of New York and New Jersey, spent weekends… Read full article

While many frequent readers know the ins and outs of booking award tickets, many do choose to solicit the help of an award booking service. Being on the Juicy Miles team, booking award tickets is a daily activity for me. In interacting with phone agents on a virtually daily basis, I have gathered some of my favorite lies… Read full article

Marriott has announced that their points will now begin to expire after 2 years of inactivity. Previously, Marriott points did not expire. However, for the longest time they did have a clause saying that they “reserve the right” to make points expire if there were no point earning activities in 2 years; it was just never enforced…. Read full article

Delta’s back at it, working to beef up their loyalty base in the Pacific Northwest. Their latest promotion allows for elite status after just two roundtrip flights (Silver) or six roundtrip flights for Gold while also providing bonus miles. For a limited time, members in Washington, Oregon and Alaska can fast-track to Silver Medallion status in just… Read full article

In a January 9th bulletin to pilots, United’s senior vice president of flight operations issued a strong warning to pilots after four “near-misses”. The memo noted one UA flight that required a pull-up measure to avoid crashing and another that landed with fuel reserves below minimum regulations. A United spokesperson said: “We are open and… Read full article

The WSJ is reporting that PANYNJ officials are considering lifting the ban of flights longer than 1,500 miles from LaGuardia. The perimeter rule has been in place since 1984 and would likely lead to many airlines (DL & AA) ditching their regional routes and using slots for the more lucrative transcontinental and European / Latin… Read full article

During Etihad’s $0 mistake fare “xmas sale” several purchasers opted for connecting flights so that they could take advantage of a free stopover in a European city via one of EY’s partner carriers. Over the last week, Etihad has begun informing these customers that they are changing their itineraries to direct flights operated by Etihad. While… Read full article

Cabanas, luxurious tubs, amazing showers, great food, and ironing service…wow! My return flight from Hong Kong to New York was on New Year’s Eve of 2014 and I arrived at Hong Kong International Airport 4 hours prior to my flight, giving me plenty of time to check out the ground services that Cathay Pacific offers. We… Read full article