Delta Says Size Matters in Seattle – Expands with One of the Largest Sky Clubs, Alaska to Open 3rd Lounge

Delta Seattle

Does size matter? Delta thinks so. Alaska will still have more, but Delta will have the largest Seattle lounge in a plan revealed last week. The airline says that they intend to open a new Sky Club in Seattle at the end of 2016. The lounge will be a very large 21,000 square feet and rank…

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You Can Now Earn and Redeem Marriott Rewards Points at all Protea Hotels in Africa

Last Year Marriott acquired Protea Hotels, the largest hotel company in Africa. As a result of said acquisition, earlier this year 26 Protea properties began participating in the Marriott Rewards program. Beginning today all 100+ Protea properties will participate in the Marriott Rewards program, which means you can earn and redeem Marriott Rewards points at…

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“Delta is Correct, Used B777s are Worth $10M, Expect Major Delta Purchases”

During an earnings call back in October, Delta CEO Richard Anderson unsurprisingly revealed that Delta was once again interested in acquiring used aircraft. However, what did surprise everyone was the price that he quoted to purchase a 10 year-old 777-200ER – a relatively cheap $10M. The list price for a new 777-200ER is $277.3M, though…

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Inside United’s Coffee Decision Drama & the Shady Starbucks Test Results

Illy Coffee

A flight attendant said many crews on board United planes began taking coffee packets from their layover hotels to make special “crew coffee” on flights — coffee that would be hoarded and kept from passengers. That’s just one of the interesting quotes from Lewis Lazare’s Chicago Business Journal piece on the UA coffee decision. Last week, United announced that…

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What It’s Like to Fly North Korea’s Air Koryo, “Worst Airline in the World”

Air Koryo is the North Korean state run airline that many refer to as the “Worst Airline in the World”, also granted a record low one-star rating by Skytrax (the only airline with that recognition). Tech Insider recently published a video sharing their experience flying with the carrier.  Check it out below (you can increase the size…

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Radisson Blu Gunmen Were Actively Looking for Air France Crew

The Telegraph is reporting that the terrorists who attacked a Radisson Blu hotel in Bamako, Mali, were actively searching for the Air France crew who were staying there. Security guards at the hotel say the gunmen demanded to know which floor the crew was staying on.  After deliberately providing the wrong floor, a guard was…

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Whoops, AA & JFK Say They Forgot to Have Passengers Clear Customs

The NY Daily News is reporting that when American Airlines Flight 1671 arrived at JFK from Cancun, Mexico, at 8:50 PM this past Friday, passengers simply walked out of the airport without having their passports or luggage checked by Customs and Border Protection. Apparently, the plane was incorrectly directed to a domestic gate. Passengers are now…

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United Eliminates $50 Processing Fee for Hardship Cancelations

UA Refund

On November 2nd, United eliminated their $50 processing fee that was charged for passengers who needed to cancel non-refundable tickets due to death, illness, or jury duty. “We know that our frontline employees want to help our customers in their time of need,” Sandra Pineau-Boddison, senior vice president for customers, said in the latest United…

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