Just two weeks ago, we shared “United’s Quest to Be Less Awful“, which discussed how the airline plans to turn itself around. Now, Ted Reed at Forbes is going a step further and chronicling 5 actual signs which he believes indicate that United is already on the road to recovery. One such sign is the recent pilot ratification of a two-year contract extension that won 79% approval.
During the recently ended Smisek era, a large number of United earnings calls involved executives saying that results were insufficient and would soon improve. Now, even as critics continue to pummel United, it strikes me that things are changing quickly. My impression is based on five events during the past 10 days.
Unfortunately, we were not granted permission to share the story here, but be sure to check out the interesting read at Forbes.
- United to Operate San Francisco – Singapore Non-Stop, Longest US Carrier Route
- United Selects 737-7 over Bombardier C Series – 40 to Be Delivered in 2017
- Delta Passes United to Become # 2 Airline after American by Traffic
- United “Free” Cancellation Loophole up to 24 Hours Prior to Departure?
- United Moves from 10th to 5th in Latest On-Time Performance Metrics, Delta Above 90%
- Inside United’s Coffee Decision Drama & the Shady Starbucks Test Results
- United Eliminates $50 Processing Fee for Hardship Cancelations