United Airlines

Category Archives for United Airlines.

AmEx Membership Rewards: the (New) Go-To for Star Alliance Awards

For quite some time, United miles/Chase Ultimate Rewards points were the darling of the points and miles community for booking Star Alliance premium cabin awards. I imagine most reading this have at some point redeemed at least one or two MileagePlus awards, with the more advanced of us having wrangled together dozens of gratifyingly circuitous…

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Basic Economy is Helping Airlines Squeeze More Cash from Passengers

Did you feel that? Is your annual travel budget feeling a bit pinched? For the first time in years, airlines have found a way to make more money off each individual flier. Susan Carey, of The Wall Street Journal, reports that every U.S. airline is expecting increases in unit-revenue this year. Delta is expected to…

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Opinion: Basic economy fares constitute a deceptive business practice

I am an awards booker. I spend hours per day looking at airfare, both in terms of award mileage and cash fares for positioning flights. Basic economy fares have made my work unnecessarily complicated. United and American have billed basic economy as a new class of service. Fliers who normally don’t have the funds to…

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United Wins Lawsuit Against “Untied.com” Complaint Site – An Evil Alliance Member

Untied.com, yes that’s “Untied”, a website that tracks complaints against United, has been found in violation of trademark and copyright infringement. According to the Chicago Tribune, the airline says they were concerned about the confusion caused to passengers upon visiting the site, especially when they see United logos and the old color scheme and layout. “We…

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I cheated on Delta with United, and liked it (sort of)

As a Delta frequent flier based in Brooklyn, I rarely end up on United Airlines. Unlike many living in Manhattan, my journey to United’s Newark Liberty hub is an inconceivable undertaking. The airline’s generally mediocre ratings don’t contribute much in the way of motivation, and fairly frequent Gold Medallion upgrades keep me glued to Delta.…

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Trouble finding business class award space to Europe? Here are your best bets

Singapore Airlines' New Business Class onbaord the A350. Source: Singapore Airlines

Everyone wants to fly in the flashiest, latest and greatest business class seats. Good luck getting in on that deal. With more points than ever on the open market, finding award space on popular and well known airlines is ever more difficult. Want to use 57,500 AAdvantage miles to get to Europe in American Airlines…

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United’s Brand Perception Falls to Historic Lows After Dragging, Already on Way Back Up

In the immediate aftermath of David Dao being dragged from United flight 3411 on April 9th, United’s brand perception fell to historic lows according to YouGov BrandIndex and reported by The Chicago Business Journal.  The company tracks brand perceptions by conducting daily interviews with a panel of about 5K individuals. After the video went viral,…

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