There are hotels that truly provide an oasis from the hustle and bustle of cities. After landing, and then wading through another few hours of entry processing, not to mention the crazy motorbike traffic from the airport into Saigon, I caught my first glimpse of the Park Hyatt Saigon. It was love at first sight! My Park Hyatt Saigon review reveals a gem of a property.
From that first impression something about the elegance and architecture told me I discovered an oasis. As I entered, I was delighted by a big beautiful lobby decorated with fresh flower arrangements.
Perhaps the hotel’s most intriguing feature is the memorial that has pride of place at its entrance. The site was a U.S. military accommodation from the early 1960s known as the Brinks Hotel Officer’s Quarters.
On Christmas Eve 1964 a Viet Cong car bomb exploded near the lobby as part of an escalating campaign of violence across the city against the US aligned South Vietnamese regime. Thirteen Vietnamese and two American servicemen were killed in the attack. The memorial here commemorates the Viet Cong action against U.S. Forces. The Brinks building was later demolished to make way for the Park Hyatt Hotel.
How I Paid and My Room Assignment
The Park Hyatt Saigon was my choice on a recent six night stay in Saigon. I had high expectations for this hotel based on what I’d heard from others and I was not to be disappointed. In fact, my expectations were exceeded.
For one night I used my World of Hyatt free night award, that comes with my Chase Hyatt credit card when I renew it each year.
Let me say upfront the Park Hyatt Saigon is actually one of my favorite hotels, ever.
I had a nice surprise at check-in. Because of my Globalist status with Hyatt, I was upgraded to a Park Executive Suite. They are large and gorgeous, and feel like you’re in someone’s home. The hotel has 23 suites in all.
The Park Hyatt, Saigon, located in the heart of Ho Chi Minh City, in District 1, is a World of Hyatt Category 4 property, meaning free nights start at 15,000 Hyatt points per night. Because it’s a category 4 property, it’s also a great choice for your World of Hyatt free award night certificate that comes with your yearly renewal on your Chase Hyatt credit card.
Using my Hotel Room Scorecard I broke down the individual elements of my Park Executive Suite at the Park Hyatt Saigon, which scored a 36 of 40 points.
The location of the Park Hyatt Saigon was perfect. Saigon is a great walking city. It doesn’t have a metro system. Its reputation as a crazy place where every single local uses a motorbike is true. Taxis are available, of course, but I found that they are often penned in by the throngs of motorbikes and I’m just better off on foot, anyway.
The hotel is in District 1, right near the Opera House, so within thirty minutes you can walk to almost all of the sites you’ll be visiting. The Park Hyatt Concierge team will offer you a wonderful map of the area. Take a few of them, keep them handy, and you’ll be good to go.
Both the bedroom and the living area of the suite have beautiful natural lighting, with almost floor to ceiling windows.
The Park Hyatt Saigon underwent extensive renovations in 2015 refreshing the look and room amenities. The architecture, both in the rooms and throughout the hotel, is both historic and yet elegant and modern, a truly wonderful combination.
Throughout the suite there are overhead lights that provide good lighting and I liked that you could dim them as well. Once a hotel has been renovated it baffles me when I stay in a room where the lights haven’t been switched out to include dimmer switches. This suite however is a “smart” room with controls available on an iPad. I found all the lights, windows, and switches easy to use.
Window Access (4/5)
The Park Hyatt Saigon is located on a very busy street with car, motorbike, and general street noise. Because of the hotel’s location, I would imagine that most of the rooms have a city view.
The hotel is right in the thick of it. You could manually open the windows, yet with the windows closed it was amazingly quiet from the fourth floor room where I was staying.
There are two levels of window shades, one for sun/privacy and shutters for black-out darkness.
I really like both the look and function of shutters, and to see them in a hotel room seemed unusual and special. They gave the whole room a different look and feel.
Bed Comfort (3/5)
The bed was too hard for me, but not as hard as some other beds at Hyatt properties in Asia.
There are two bathrooms in the Executive Suites. One is just off the entry way to the right of the door. The other bathroom is the master bath.
Both bathrooms were large by any standard, but the master bathroom was downright huge.
There were abundant hooks for towels, double sinks in the master bathroom, a separate tub and shower and a bidet. Just off the master bathroom area there is a large walk-in closet. I found the closet conveniently positioned along the walk from the bedroom to the bathroom.
Interior Appointments and Furnishings (5/5)
There are gorgeous antiques throughout the rooms. The suite was a luxurious space with wood floors and carpet and very little artwork on the walls.
The living room is paired with a dining area, with a table that doubled as a perfect workspace. I actually preferred the dining table to the desk because the desk was in the corner without much of a view.
I found the couch to be a bit old and not so comfortable, so I avoided it during most of my stay.
One of my pet peeves in hotel rooms is when the front door peephole is placed too high. In this room, the door peephole is a good height for me.
Plugs and outlets were plentiful and well-placed throughout the suite. There were outlets near the beds and universal plugs and USB charging ports at the desk.
Snack and Minibar (5/5)
The living room was attached to a full kitchenette, a perfect and totally appreciated surprise. This was perfect and I enjoyed using it every day. It has a small fridge, a sink, a Nespresso machine, and plenty of counter space.
I can’t help but mention the service at this hotel because it really does tie into my being so impressed with the Park Hyatt Saigon. Because of my Hyatt Globalist profile, I’m known as the dragon fruit woman. I love dragon fruit and it’s best when eaten fresh throughout Asia. Every day the staff delivered dragon fruit, along with other fruit, to my room.
Even eating fruit as fast as I could, the room looked like a fruit stand! Along with all the fruit, the staff also brought me delicious ice tea each day, water bottles galore, and every day they topped off my stash of Nespresso pods. This is the hotel I could live in full-time!!
The Park Hyatt Saigon is a fantastic value, especially using free award nights combined with points. There is a delicious restaurant for breakfast, which is open for other meals as well.
Even though I did not use the pool, each time I passed by it was well attended. The food and concierge service was spot on, and the suite itself worked very well for me. The location, amenities, and exceptionally attentive staff puts this hotel on my absolutely would stay here again list. Putting together this Park Hyatt Saigon review was truly a pleasure. I hope you’ll get to experience the Park Hyatt Saigon for yourself!
Shelli Stein is a health and fitness entrepreneur who travels the world in search of culture, food, and fun! Besides contributing to PointMeToThePlane, you can find her at Joy in Movement.