Singapore Airlines

Category Archives for Singapore Airlines.

SilkAir is Merging into Singapore Airlines, Adding Flat Beds and Other Cabin Upgrades

Singapore Airlines Regional Business Class onboard the Boeing 787. Source: SIA

SilkAir is a wholly owned subsidiary of Singapore Airlines, operating mostly regional routes as a full service airline with its own fleet. It shares the same hub in Singapore, and has the same frequent flyer program with Singapore Airlines. However, it does not belong to Star Alliance since it’s technically a different airline. The arrangement is not…

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Aviation Mystery: The Dismal Singapore Airlines Call Center

A post yesterday by Tiffany at One Mile at a Time reminded me of one of the great mysteries of the aviation world. If Singapore Airlines manages one of the best transportation companies on earth (we’re talking, planes, trains, busses, NASA here; SQ is truly top-notch), how do their call centers stink SO BAD? Tiffany…

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Was 2017 Fatal For International First Class?

The full range of Casper products in American Airlines long-haul First Class. Source: American Airlines

For all the attention poured on new business class cabins in 2017, airlines did not bestow so much favor on international first class cabins. Though heavyweight luxury carrier Emirates and Singapore launched much improved first class suites onboard their long-haul jets, enthusiasm for the private, front end of the plane waned among just about everyone…

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First Class Suites Hit Another Level in 2017

First Class is a relative term. For those who haven’t left the lower 48 states, First Class likely means premium economy (or does premium economy really mean first class). But even the most avid globetrotters underwent seismic adjustments to their understanding of first class this year. The undisputed world champions in first class seats have…

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Amadeus Down — Check-in Problems and Delays Worldwide

Numerous airports and carriers throughout the world are experiencing varying delays today, as the Altea software suite produced by the GDS provider Amadeus is reportedly suffering from IT problems. While reservations and inventory management systems are still functional, it appears that the “departure control system” side of things has suffered outages. As such, passengers have been…

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AmEx Membership Rewards: the (New) Go-To for Star Alliance Awards

For quite some time, United miles/Chase Ultimate Rewards points were the darling of the points and miles community for booking Star Alliance premium cabin awards. I imagine most reading this have at some point redeemed at least one or two MileagePlus awards, with the more advanced of us having wrangled together dozens of gratifyingly circuitous…

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Trouble finding business class award space to Europe? Here are your best bets

Singapore Airlines' New Business Class onbaord the A350. Source: Singapore Airlines

Everyone wants to fly in the flashiest, latest and greatest business class seats. Good luck getting in on that deal. With more points than ever on the open market, finding award space on popular and well known airlines is ever more difficult. Want to use 57,500 AAdvantage miles to get to Europe in American Airlines…

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