After a Moody’s analyst last week suggested that United reconsider its hub operations to improve its financial position, United is clarifying that they have “full confidence in IAH”.

“Houston is a vital part of United’s network,” the airline said in a statement. “We’ve continued our commitment here and are excited about partnering with the Houston Airport System as they rebuild Terminal D to further strengthen IAH’s international connectivity.”

The Moody’s article stated that:

“If United determines that its choice of hubs is contributing to the underperformance, individual hub airports could come under pressure.” “There are a lot of questions,” said analyst Earl Heffintrayer, lead author of the Moody’s report. “We expect United will adjust their operations. We don’t know how that will look going forward.”

Speaking of the popular “what’s wrong with United” topic, have you checked out Cranky Flier’s post – Blaming United’s Problems on Continental (or Vice Versa) is Exactly the Problem? Makes a lot of sense! Also, don’t skip over the 232 comments from the armchair CEOs 😉 !

So how do we fix this? I don’t know the full answer. Of course, I don’t work there and I certainly don’t know where the bodies are buried. But the real problem is that management doesn’t seem to know how to fix it either. What I do know is that as long as people are publicly blaming the Continental side or the United side, United is going to struggle.

Recent United posts –

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